United Way 2-1-1

Dial 2-1-1 for information and referrals — just three numbers instead of seven.

• Available: 24 hours a day, 7 days a week
• Provided by: United Way of Northeast Florida
• Help with: Finding services, programs, and community resources

Website: nefl211.org

ElderSource

ElderSource is a private, not-for-profit agency designated by the state as the Area Agency on Aging and Aging & Disability Resource Center (ADRC) for Northeast Florida. ElderSource serves as a focal point where older adults, adults with disabilities, caregivers, and the general public can receive information, referrals, assistance, and answers on aging-related issues.

Website: myeldersource.org

ElderSource Elder Helpline

• Hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
• Toll-free: 1 (888) 242-4464
• Local: (904) 391-6699
• Accessibility: Hearing or visually impaired call Florida Relay Services at 7-1-1
• Language assistance: Translation services available

ElderSource Online Resource Database

Looking for resources available in your community? ElderSource serves seven counties in Northeast Florida and provides an online database to search for services and find resources.

Search the database: navigateresources.net/psa04

Aging True

Formerly Cathedral Foundation of Jacksonville, Inc. and Urban Jacksonville, Inc., Aging True provides a variety of programs for seniors, caregivers, and families in Jacksonville and Northeast Florida.

Programs may include: Nutrition, care coordination, home health services, personal and in-home care, Meals on Wheels, caregiver support, Community Care for the Elderly, Alzheimer’s Disease Initiative, emergency alert response, counseling services, and more.

Aging True’s professional staff works with seniors and their families to select the most appropriate program or combination of services, including health, housing, financial, and nutritional education and other vital areas of assistance.

• Phone: (904) 807-1203
• Hours: Monday–Friday, 8:30 a.m. – 5:00 p.m.
• Website: agingtrue.org

630-CITY

Call (904) 630-2489 for quick access to City services and information, or to register a complaint about City services.

• Business hours: Monday–Friday, 7:30 a.m. – 5:30 p.m. (closed on holidays)
• Online: coj.net