City of Jacksonville

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Public Affairs Office

Mayoral Correspondence  |  Letters & Proclamations  |  Media Relations
Photography & Videography  |  Social Media  |  Public Records Requests  |  Staff

The City of Jacksonville recognizes the benefits of providing citizens with information about its goals, priorities and activities. With accurate, consistent and relevant information, effective communications practices can lead to widespread public acceptance and engagement. The Public Affairs Office is responsible for overseeing the execution and monitoring of communications efforts by establishing messages and procedures, and utilizing vehicles and mediums that increase public awareness and understanding.

Mayoral Correspondence

Mayor Donna Deegan is committed to bringing the community together in a change for good. To achieve this, she seeks to engage citizens in communities throughout Jacksonville to learn more about their needs, interests, and priorities.

Residents interested in requesting or sharing information with the Mayor may write to City Hall at St. James, Suite 400, 117 W. Duval St., Jacksonville, FL 32202, or email MayorDonnaDeegan@coj.net.

Mayoral Letters and Proclamations

Every day in Jacksonville, citizens and local organizations work tirelessly to strengthen our community through service and outreach. Ceremonial letters and proclamations from Mayor Donna Deegan may be requested to recognize milestones such as anniversaries, observations, community outreach, and more.

Media Relations

Working collaboratively with local and national news media, the Public Affairs Office informs and educates citizens about citywide initiatives and activities. Media relations efforts include distribution of media advisories and news releases alerting media of substantial events, programs, and initiatives.

To receive news releases and media advisories from the Public Affairs Office, you may register online to be added to our email list.

Photography and Videography

Photo and video outreach provide citizens visual awareness of the many events, programs, and initiatives taking place throughout Jacksonville. The photography and videography team also works to capture the history, diversity, and vibrancy of our city.

Social Media

Through social media, the Public Affairs Office engages citizens directly to share information about citywide activities, programs, and campaigns. Citizens are encouraged to follow the City of Jacksonville through a variety of social media platforms utilized by the City to share ideas, concerns, and information exchange.

View a full listing of City of Jacksonville social media platforms

Public Records Requests

The City of Jacksonville, its departments, and its independent agencies support Florida “Government in the Sunshine” laws, designed to provide transparency and openness in government operations. Florida’s Public Records law may be found in its entirety in Chapter 119 of the Florida Statutes.

Online (preferred):
Submit and track your request using the City of Jacksonville Public Records Request Center .

Public/General Citizenry Requests

Here are ways to request a public record:

Staff

Media inquiries: Media should contact media@coj.net for interviews, public records and document requests, and all other media inquiries.
Phil Perry
Chief Communications Officer
(904) 255-5015 | pperry@coj.net
Melissa Ross
Director of Strategic Initiatives and Liaison to the Press
(904) 255-5006 | rossm@coj.net
Heather Schatz
Assistant Director of Communications
(904) 255-5037 | HSchatz@coj.net
Matt Kingston
Senior Public Communications Officer, Social Media & Video Production
(904) 255-5036 | mkingston@coj.net
Social Promotion Request Form
Lauren Spencer
Senior Public Communications Officer, Marketing & Web Design
(904) 255-5039 | lspencer@coj.net
Graphic Design Request Form
Linae Parkinson
Public Communications Officer, Executive Communications
(904) 255-7758 | lparkinson@coj.net
Wes Lester
Senior Audio-Visual Production Specialist
(904) 255-5042 | wlester@coj.net
Photo/Video Request Form
Yanira Cardona
Hispanic Outreach Coordinator
(904) 255-5023 | ycardona@coj.net