The City of Jacksonville is committed to making our websites accessible to all audiences. We are continually seeking solutions to improve Jacksonville.gov. If there are changes we can make to our website to make it easier to use, or if you encounter material or services that you cannot access, please let us know. Your feedback helps us to identify areas where we can improve. Please contact the City of Jacksonville’s ADA Coordinator with any questions or comments.
- Kara Tucker, ADA Coordinator, Disabled Services Division
- Phone: (904) 255-5466
- TTY: (904) 255-5475
- Fax: (904) 255-5474
- Email: karat@coj.net
- Office of Disabled Services: 117 West Duval Street, Suite 205, Jacksonville, FL 32202
ACCESSIBILITY FEATURES
Access Key Legend
Most browsers support jumping to specific links by pressing access keys on your keyboard. On Windows, you can press ALT + Access Key (Chrome), ALT + Access Key + Enter (Internet Explorer) or ALT + Shift + Access Key (Firefox); on Macintosh, you can press Control + Option + Access Key (Safari, Firefox, and Chrome). All pages on this site use the following access keys:
- Access key 1 – Global Navigation
- Access key 2 – Skip to Content
- Access key 3 – Search
- Access key 4 – Footer
- Access key 5 – Site Map
- Access key 6 – Accessibility Statement
Screen Reader
Visitors using the JAWS screen reader 8 or above can navigate using the following keystrokes:
- H to cycle forward through the headings
- Shift + H to cycle backwards through the headings
- 1 to navigate to the next level 1 heading (or a number between 1 and 6 to navigate to the next heading on this level)
- Shift + 1 to navigate to the previous level 1 heading (or a number between 1 and 6 to navigate to the previous heading on this level)
- Insert + F6 to provide a list of all headings
STANDARDS COMPLIANCE
We are committed to meeting the guidelines set forth by the American with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and W3C’s Web Content Accessibility Guidelines (WCAG2). All pages on nonprofits.coj.net use structured semantic markup. H1 tags are used for main titles, H2 tags for subtitles. View the City of Jacksonville Americans with Disabilities Act Notice.
JAVASCRIPT
Some applications linked to or embedded in Jacksonville.gov use JavaScript to provide search, filtering and other interactive functionality. We strive to ensure these applications are accessible to people using assistive technologies, including screen readers. If you encounter an application or feature that is not accessible, please contact us so that we can work to provide an accessible alternative.
IMAGES
All new or modified pages use alternate-text on content images to provide a meaningful replacement for each image. Images without alternate-text are decorative, supplemental to the rest of the content, or redundant with other information in the document.
VIDEO
Videos that include captions can be viewed with captions enabled in the video player. Windows 11 users can also use the built-in Live captions feature by pressing Windows key + Ctrl + L or by going to Settings → Accessibility → Captions.
VISUAL DESIGN
This site uses cascading style sheets (CSS) for visual layout. If your browser or browsing device does not support stylesheets, content of each page will still be readable.
BROWSER SUPPORT
The latest stable versions of:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- Apple Safari
We support the current version and, where practical, the preceding major version.