The MyJax interactive platform provides insights into the various tasks our city is working on. You have the ability to view the various service request types, how many requests are currently active or closed, and their current status. You also have the ability to view requests by Council District. Whether you're a resident, a city official, or a curious observer, this dashboard offers transparency and accountability in our efforts to address community needs promptly and efficiently. Explore the data, track progress, and stay informed about the actions being taken to enhance the quality of life in our City.

This dashboard is an interactive tool that lets users filter and visualize city service requests by service type, status, zip code, and time frame. It provides customized maps and data views to show where and how City resources are being requested.

The Office of Administrative Services’ Solid Waste Dashboard serves as a transparent, real‑time reporting tool that tracks citywide waste collection performance. It displays detailed metrics on trash pickups and missed pickups, along with the ability to filter data by postal code and by contracted waste hauler. This level of granularity allows residents, city officials, and oversight bodies to monitor service reliability, identify problem areas, and hold service providers accountable, reinforcing Jacksonville’s commitment to more efficient and responsive waste management.

Animal Care and Protective Services has averaged an 82% save rate over the last year. With an increasing amount of volunteer hours, they hope to raise the save rate further to help improve the lives of the animals they take in. Animals taken in by Animal Care and Protective Services are brought in due to being relinquished by owners, coming in as strays or being impounded/seized, with a small amount being transferred in from agencies. The largest intake amount is animals that are stray/at large. The shelter houses an average of about 450 animals daily. The volunteer program has seen an average of 64 volunteer hours daily over the past year.
 

The JaxLitter Dashboard features a heat map and interactive mapping tools to visualize the geographic distribution of litter reports and cleanup activity across Jacksonville. Users can explore clusters of reported litter or debris, identify high‑incidence zones, and track changes over time in response to city cleanup efforts. This spatial insight helps city managers, sanitation crews, and community partners prioritize cleanup operations, allocate resources more efficiently, and engage residents in targeted anti‑litter campaigns.