Get Covered Jax
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Has your child been dropped off Medicaid? You still have options.

Get Covered Jax Logo with heart and stethescopeSince the spring of 2023, the Florida Medicaid program has been reviewing all cases and removing those who no longer qualify. Information for families with children losing Medicaid will be automatically shared with Florida Kid Care who offers low cost health and dental insurance that can be used just for kids. If you received a letter from Medicaid stating that you were being dropped from coverage, then your information will be shared with Florida Kid Care. You should have then received a letter in the mail from Florida Kid Care at the same address that Medicaid has listed for you. It should arrive about two weeks after you get the letter saying you lost Medicaid. If you have not received a letter or need more information please call 1-888-540-KIDS (5437) and select menu option 6.

You can also apply for Florida Kids Care at

Also if you would like additional help signing up for Florida Kids Care, please consider talking to a federally trained Navigator ( who are qualified to help you better understand the options available.

If you are not sure if you or your child has been dropped off of Medicaid please call 1-877-711-3662 or visit or sign into your Medicaid portal to ask a question.

For assistance in enrolling your child in Florida Kids Care insurance, you can call Wolfson Children's Hospital - THE PLAYERS Center for Child Health at 904-202-WELL (9355).

Get Covered Jax!

Beginning on November 1, 2023, eligible individuals can enroll in a private healthcare plan through the Florida Health Insurance Marketplace at And in the interest of building a healthier Jacksonville – for everybody – we are here to help you get covered. For starters, here are some key things to keep in mind before visiting the site: 

Did You know?

  • There are affordable monthly premiums even as low as $0.00.
  • People can no longer be denied coverage due to pre-existing conditions.
  • Insured individuals have better access to primary care physicians for preventative care and treatment than those who are uninsured.

Eligibility Requirements​

  • You must be a US citizen or be lawfully present in the country.
  • You must reside in the state in which your Marketplace is located.
  • You must not be currently incarcerated.

Helpful Hints

  • A Health Insurance Marketplace (or Exchange) is designed to help create a more organized and competitive market for those shopping for health insurance. It offers a choice of different plans, certifies plans that participate, and provides information – and even in-person assistance - to help consumers understand their options and apply for coverage. There are Marketplaces for individuals, families and small businesses, so be sure to choose the one that’s best for your needs.
  • If you need assistance navigating a Marketplace, several options are available, all of which are listed in a directory on Florida’s Marketplace:
    • Navigators – all state Marketplaces are required to offer Navigator programs to help consumers review their plan choices, apply for financial assistance and appeal decisions. They are paid by the Marketplace but must complete training and be free from conflicts of interest. 
    • Volunteer Assistance Programs – these often offer in-person assistance, and are run by community health centers, hospitals and non-profit organizations. The volunteers also receive training, but do not receive funding from a Marketplace. 
    • Private Insurance Brokers – Brokers must also be trained and receive a commission for each policy they sell. 
GET COVERED NOW - on click takes you to

Open Enrollment is November 1, 2023 - January 15, 2024.


Re-applying for Medicaid?


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Important Dates

November 1

Open enrollment starts for coverage for the next plan year. This is the first day you can enroll in, re-enroll in or change health plans.

December 15

The last day to enroll in or change plans for coverage to begin on January 1, 2024.

January 1

Coverage starts for those who enroll in or change plans prior to December 15 and pay their first premium.

January 15

Open enrollment ends – this is the last day to enroll in or change plans for 2024, unless you qualify for a special enrollment period (due to a qualifying life event).

February 1

Coverage starts for those who enroll in or change plans between December 16-January 15 and pay their first premium.


Enrollment in Medicaid or CHIP (Children’s Health Insurance Program) is ongoing, year-round.