The Office of Administrative Services
The Office of Administrative Services’ Solid Waste Dashboard serves as a transparent, real‑time reporting tool that tracks citywide waste collection performance. It displays detailed metrics on trash pickups and missed pickups, along with the ability to filter data by postal code and by contracted waste hauler. This level of granularity allows residents, city officials, and oversight bodies to monitor service reliability, identify problem areas, and hold service providers accountable, reinforcing Jacksonville’s commitment to more efficient and responsive waste management.