Pedestrian and Bicycle Traffic Count Program
The City of Jacksonville's Non-Motorized User Counts Strategy Report outlines a comprehensive plan to collect, analyze, and utilize bicycle and pedestrian count data to enhance active transportation planning, prioritize safety improvements, and justify infrastructure investments.
City of Jacksonville Non-Motorized User Counts Strategy Report (pdf)
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City of Jacksonville
Non-Motorized User Counts
Strategy Report
2025
Prepared by
The City of Jacksonville Planning Department
Transportation Planning Division
An image of a cyclist riding through Corkscrew Park on a sunny day.
Executive Summary
This Non-Motorized User Counts Strategy Report
outlines a comprehensive plan for the City of
Jacksonville to collect, analyze, and utilize bicycle and
pedestrian count data to enhance active
transportation planning, prioritize safety
improvements, and justify infrastructure investments.
The strategy integrates best practices from the
National Association of City Transportation Officials'
(NACTO) Making Bikes Count, Eco-Counter’s 7 Tips for
Effective Pedestrian and Bicycle Count Data Analysis,
and the Transportation Research and Education
Center's (TREC) Guide to Bicycle & Pedestrian Count
Programs. It emphasizes standardized data collection,
collaboration with the Florida Department of
Transportation’s (FDOT) Statewide Non-Motorized
Traffic Monitoring Program, and the use of count data
to demonstrate demand for non-motorized
infrastructure.
Jacksonville’s partnership with FDOT has led to
permanent counters at high-traffic locations like the
Fuller Warren Pedestrian Bridge, Baldwin Trail, and
S-Line Trail, based on substantial temporary count
data, with many of these counters monitored through
FDOT's interactive, public-facing Non-motorized User
Counts Dashboard, a valuable clearinghouse for data.
The report includes an inventory of current counting
hardware and an appendix detailing the hardware
installation process. Implementing a strategic
non-motorized user count program is critical to
demonstrate demand for bicycle and pedestrian
facilities, as Jacksonville has historically faced
infrastructure funding challenges, contributing to
gaps in the bicycle and sidewalk networks on both
locally and state-owned routes.
This funding challenge likely plays a role in
Jacksonville’s ranking as the 15th most dangerous
metropolitan area in the United States for pedestrians
and the third most dangerous for cyclists.
Table of Contents
1. Introduction
1.1 Goals of the Strategy 04
2. Non-Motorized Count Program Framework
2.1 Site Selection 03
2.2 Data Collection Methods 08
2.2.1 Special Use Cases for Temporary Counters 08
2.3 Data Collection Schedule 08
2.4 Equipment and Budget 08
2.5 Current Hardware Inventory 09
3. Data Analysis and Quality Control
3.1 Analysis Methods 10
3.2 Quality Control 10
3.3 Data Storage and Sharing 10
4. Using Data to Demonstrate Demand and Justify Investment
4.1 Demonstrating Demand 11
4.2 Safety Improvements 11
4.3 Funding and Policy Advocacy 11
4.4 Equity and Accessibility 11
5. Implementation Plan 12
6. Challenges and Mitigation Strategies 13
7. Conclusion 14
8. References 15
9. Appendix A: Hardware Installation Process for Bicycle and Pedestrian User Counters 16
10. Appendix B: Official Eco-Counter Guidance Documents 18
An image of Mayor Donna Deegan speaking at a dais on the World Day of Remembrance.
1. Introduction
Non-motorized transportation, including walking and
bicycling, is vital to Jacksonville’s multimodal
transportation system. As the largest metropolitan area
by land area in the United States, Jacksonville faces
challenges in allocating sufficient funding for
non-motorized infrastructure, often resulting in sidewalk
gaps on both locally owned/maintained and
state-owned routes.
Accurate bicycle and pedestrian count data are essential
for understanding usage patterns, evaluating
infrastructure performance, and justifying investments
in safety and connectivity. These funding challenges
likely contribute to the city’s ranking as the 15th most
dangerous metropolitan area for pedestrians and the
third most dangerous for cyclists (Dangerous by Design,
2022).
A strategic non-motorized user count program is critical
to demonstrate demand for bicycle and pedestrian
facilities, advocate for expanded infrastructure, and
address safety and equity concerns.
The City of Jacksonville collaborates closely with FDOT’s
Statewide Non-Motorized Traffic Monitoring Program,
which reviews temporary count data and, when
warranted, installs permanent counters to support
long-term monitoring. Data from many of these
permanent counters, which replaced the city’s
temporary counters, are accessible through FDOT’s
Non-motorized User Counts Dashboard, a valuable
clearinghouse for public-facing, interactive data.
(https://www.fdot.gov/planning/statistics/nonmotorized)
1.1 Goals of the Strategy:
• Establish a consistent, scalable non-motorized
count program to demonstrate demand.
• Collect high-quality data to inform planning,
design, and policy decisions.
• Justify investments in bicycle and pedestrian
infrastructure to address historical
underinvestment.
• Enhance safety by identifying high-risk areas and
prioritizing improvements.
• Promote equity by capturing data on
underrepresented user groups.
2. Non-Motorized Count
Program Framework
The count program combines manual and automated
methods, aligning with national best practices and FDOT
protocols. It includes site selection, equipment choices,
data collection protocols, and analysis methods to
address the city’s safety and infrastructure gaps.
2.1 Site Selection
Sites are chosen to capture representative data across
Jacksonville’s diverse environments, in coordination with
FDOT, the Jacksonville Transportation Authority (JTA),
and the North Florida Transportation Planning
Organization (TPO). Criteria prioritize areas with
demonstrated need due to infrastructure conditions
and safety concerns:
• Facility Type: Urban bike lanes, shared-use paths,
sidewalks, and trails.
• Geographic Diversity: Downtown, residential,
commercial, and underserved areas.
• Project Relevance: Locations near proposed or
completed projects for before-and-after analysis.
• Safety Analysis Needs: High-crash corridors identified
in crash data, reflecting Jacksonville’s dangerous
rankings for pedestrians and cyclists (see also COJ’s
Vision Zero Action Plan High-Injury Networks or
“HINs”).
• Shared Accessibility Considerations: Areas with
historically underinvested infrastructure and sidewalk
gaps to capture usage by low-income or minority
communities.
An image of an unbuffered bike lane on the Acosta bridge in Jacksonville.
Recommended Initial Sites (Not Ranked):
Fuller Warren Shared Use Path
Location: San Marco side, at the bicycle-pedestrian bridge along the Fuller Warren Bridge (Interstate 95).
Description: A critical shared-use path connecting Riverside and San Marco to Downtown and beyond.
Connectivity: Core-2-Coast Trail, Emerald Trail (Artist Walk segment).
Details: West side is equipped with an FDOT-installed permanent counter, monitored via FDOT’s dashboard. Starting
point for the Core-2-Coast Trail, linking Downtown to the Beaches, and part of the Emerald Trail. High usage on west
side (83,000 users in first three months) supports investments in safety and connectivity enhancements, such as
improved signage or lighting.
S-Line Rail Trail
Location: From Myrtle Avenue near State Street (Springfield) to Norwood Plaza (Brentwood), including a 1.3-mile
unfinished segment from 12th Street and Boulevard to East 21st Street.
Description: A 4.8-mile paved multi-use path serving historic neighborhoods.
Connectivity: Emerald Trail.
Details: Integral to the Emerald Trail, connecting Springfield and Durkeeville. Equipped with an FDOT-installed
permanent counter, monitored via FDOT’s dashboard. Completion of the unfinished segment will enhance connectivity
to Downtown and the Hogan Street Cycle Track, addressing equity and safety needs.
Hogan Street Cycle Track
Location: From Hogans Creek at 1st Street to the Northbank Riverwalk, Downtown Jacksonville.
Description: A planned two-way cycle track to improve cyclist safety and access in Downtown.
Connectivity: Emerald Trail, Vision Zero quick-build project.
Details: Part of the Emerald Trail, transitioning from a shared-use street near Florida State College at Jacksonville (FSCJ)
to a protected cycle track. Construction is expected to start in summer 2026, complementing pedestrian improvements
on nearby Laura Street and supporting Vision Zero safety goals.
Laura Street
Location: Downtown Jacksonville, a key pedestrian corridor.
Description: A high-traffic pedestrian corridor with incomplete sidewalks and accessibility challenges.
Connectivity: Vision Zero quick-build project, Emerald Trail (via Hogan Street).
Details: Prioritized for Vision Zero quick-build projects, such as temporary crosswalks or pedestrian refuge islands, to
enhance safety near the Jacksonville Regional Transportation Center and FSCJ. Temporary counters can justify
permanent infrastructure to address sidewalk gaps, aligning with Jacksonville’s pedestrian safety challenges.
St. Nicholas Neighborhood
Location: Southeast of Downtown Jacksonville, near the St. Johns River.
Description: A historic neighborhood with sidewalk gaps and high non-motorized travel demand.
Connectivity: Core-2-Coast Trail.
Details: Part of the Core-2-Coast Trail’s alignment, connecting Downtown to the Beaches. Supports safe access to
schools, parks, and transit stops. Temporary FDOT counters can demonstrate demand for sidewalk and bike lane
improvements, addressing connectivity and safety needs.
University Boulevard
Location: Arlington, near the University of North Florida (UNF) and Kernan Boulevard.
Description: A major arterial road with frequent pedestrian and cyclist crashes and sidewalk gaps.
Connectivity: Core-2-Coast Trail, SUN Trail, Vision Zero quick-build project.
Details: Aligns with the Core-2-Coast Trail and proposed SUN Trail routes (per FDOT SUN Trail Network:
https://www.arcgis.com/apps/Viewer/index.html?appid=0acc2915532d4cd48aec5ad16265f68f). Prioritized for Vision
Zero quick-build projects, such as temporary bike lanes or crosswalks, to enhance safety for students and residents.
Data collection is critical for infrastructure upgrades.
Recommended Initial Sites (Continued):
Normandy Boulevard
Location: Westside of Jacksonville, an underserved area.
Description: A high-crash corridor with significant pedestrian infrastructure gaps.
Connectivity: Vision Zero quick-build project, potential Emerald Trail (Westside Connector).
Details: Targeted for Vision Zero quick-build interventions, including pedestrian refuge islands or rapid-deployment
sidewalks, to address safety and equity concerns. Potential connectivity to the Emerald Trail enhances regional access.
Temporary counters can support funding advocacy.
Beaches Communities: Atlantic Beach, Neptune Beach, and Jacksonville Beach
Location: Eastern terminus of the Core-2-Coast Trail in the Beaches communities, along the Timucuan Trail.
Description: A coastal area with high recreational and commuter cycling demand.
Connectivity: Core-2-Coast Trail, SUN Trail, East Coast Greenway.
Details: Part of the Core-2-Coast Trail and proposed as a SUN Trail alignment for regional connectivity (per FDOT SUN
Trail map). Integrates with the East Coast Greenway.
St. Johns Avenue
Location: Riverside/Avondale, a historic high-traffic corridor.
Description: A corridor identified for protected bike lane enhancements to improve cyclist safety.
Connectivity: Vision Zero quick-build project, Core-2-Coast Trail, Emerald Trail (via Fuller Warren).
Details: Part of Vision Zero efforts, with quick-build bike lane separators or bollards to enhance safety. Connects to the
Fuller Warren Shared Use Path and the Emerald Trail’s Artist Walk. Addresses Jacksonville’s cyclist safety ranking and
supports multimodal connectivity.
Southbank Riverwalk
Location: Along the St. Johns River, Southbank of Downtown Jacksonville.
Description: A popular shared-use path for pedestrians and cyclists.
Connectivity: SUN Trail, Core-2-Coast Trail (via Nira Street Loop), Vision Zero quick-build project.
Details: Proposed as a SUN Trail alignment and connects to the Core-2-Coast Trail. Vision Zero enhancements, such as
improved lighting or wayfinding signage, align with safety goals. High usage supports the need for FDOT temporary
counters to justify permanent monitoring.
Baldwin Rail Trail
Location: From Baldwin (Center Street) to Imeson Road, Westside Jacksonville.
Description: A 15-mile paved recreational trail serving cyclists and pedestrians.
Connectivity: SUN Trail.
Details: Equipped with an FDOT-installed permanent counter, monitored via FDOT’s dashboard. Proposed for SUN Trail
extensions to connect with regional trails, enhancing access to conservation lands. Addresses equity by serving
Westside residents, though not directly part of Core-2-Coast or Emerald Trail.
Park Street
Location: From LaVilla to Five Points and Riverside.
Description: A multimodal corridor undergoing a road diet to enhance bike and pedestrian access.
Connectivity: Emerald Trail (Model Mile), Vision Zero quick-build project.
Details: Part of the Emerald Trail’s Model Mile segment, with quick-build bike lanes and pedestrian paths. Expected
completion in summer 2025, it connects to the Fuller Warren Shared Use Path and St. Johns Avenue, addressing safety
and connectivity in a high-use area.
An image of a crowd of people walking away from the camera.
2.2 Data Collection Methods
The program uses manual, automated, and
crowdsourced methods, with FDOT reviewing temporary
counts to assess the need for permanent counters,
particularly in areas with high demand and safety risks.
Manual Counts:
• Conducted by trained staff/volunteers during peak (7-9
AM, 4-6 PM) and off-peak (12-2 PM) periods, following
National Bicycle and Pedestrian Documentation Project
(NBPD) protocols.
• Capture user type, gender, age, helmet use, and
direction to highlight demand.
• Minimum 8-hour counts, extended to a week when
possible.
Automated Counts:
• Permanent Counters: Installed by FDOT at high-traffic
sites (e.g., Fuller Warren Pedestrian Bridge, Baldwin
Trail, S-Line Trail) based on substantial temporary count
data from city counters. Many of these are monitored
through FDOT’s Non-Motorized User Counts
Dashboard, providing interactive, public-facing data.
• Portable Counters: Deployed at rotating sites for spatial
coverage, utilizing current inventory (see Section 2.5).
• Technologies (primarily for mobile counters):
Pneumatic tubes (98.1% accuracy), pyroelectric sensors
(Eco-Counter Pyro-Box Evo), ZELT loops, and CITIX AI
Evo for multimodal areas.
• Regular calibration and cross-referencing with manual
counts ensure accuracy.
• Crowdsourced Data: Strava data adjusted with TxDOT’s
seasonal factors to estimate network-wide patterns,
highlighting latent demand in underinvested areas.
2.2.1 Special Use Cases for Temporary Counters
The City’s Public Works Department and Parks
Department may request the Planning Department to
deploy temporary non-motorized user counters to
document before-and-after conditions for infrastructure
projects, ensuring data-driven evaluation of project
impacts. Additionally, these counters will be frequently
used to support quick-build demonstration projects
implemented throughout 2025-2026, funded by the
2024 Safe Streets and Roads for All (SS4A) discretionary
grant awarded to Jacksonville to enhance safety and
connectivity (USDOT, 2024).
2.3 Data Collection Schedule
• Permanent Counts: Continuous at 5-10 key locations,
including FDOT-installed counters accessible via the
FDOT dashboard.
• Short-Duration Counts: Quarterly at 20-30 rotating
sites, submitted to FDOT Transportation Data and
Analytics Office for review.
• Manual Counts: Annual at 50 sites, aligned with
recommended NBPD count days.
• Special Project Counts: Before-and-after counts for
infrastructure projects to demonstrate impact,
including SS4A-funded quick-build projects.
2.4 Equipment and Budget
Estimated Investment (2025-2030):
• 5 additional permanent counters: ~$45,000.
• 10 additional portable counters: ~$15,000.
• Software (Eco-Visio): ~$5,000/year.
• Training/coordination: ~$3,000.
• Total: $88,000 (FY25-30, supplementing current
inventory).
Funding Sources: FHWA grants, FDOT Bicycle and
Pedestrian Program funds, Jacksonville TPO grants, local
budgets, and SS4A grant funds.
An image of a green bike signal.
4 images of nonmotorized user counters, their boxes, and the keys that control them.
2.5 Current Hardware Inventory
The City of Jacksonville maintains the following
equipment* for non-motorized user counts, managed
through Eco-Counter systems (and stored internally at
T:\Bike-Ped\User Counts).
Data is accessible via the Eco-Visio dashboard
(https://www.eco-visio.net/v5/login/#). Additional
equipment details at: www.eco-counter.com.
• Data Retrieval Keys: 8
• Portable Bike Counters: 4
• Mobile Multi Counters: 4 (Serial Numbers: YSI20093711,
YSI20093712, XMH22094134, XMH22094135).
• Eco Display Classic Model: 1 (Serial Number: Y2H23046108;
located at Corkscrew Park).
• Band-It Value Straps: 2 new boxes, 3-4 used straps.
• Tubing: 6-8 rolls (full box, various lengths).
• Miscellaneous Tools: 1 box (attaching, locking, and other
accessories).
*This inventory supports short-duration counts, including those for SS4A-funded projects, and will be supplemented to
meet program goals, ensuring robust data collection to address underinvestment and safety challenges. Installation
processes for this hardware are detailed in Appendix A.
a stock image of a runner lacing their running shoes.
3. Data Analysis and Quality Control
Data analysis follows Eco-Counter and TREC guidelines, with FDOT collaboration ensuring alignment with statewide
standards to support safety and infrastructure advocacy.
3.1 Analysis Methods
• Temporal Trends: Permanent counter data (e.g., Fuller Warren Bridge, accessible via FDOT dashboard) identify daily,
weekly, and seasonal patterns to show demand.
• Spatial Variations: Map short-duration counts (using portable counters) to highlight demand and network gaps,
particularly in areas with sidewalk gaps.
• Weather Adjustments: Cross-reference with weather data to isolate impacts.
• Demographic Insights: Manual counts inform equitable planning for underrepresented groups.
• Exposure Analysis: Combine counts with crash data to identify high-risk areas, addressing Jacksonville’s dangerous
rankings for pedestrians and cyclists.
3.2 Quality Control
• Regular calibration of current inventory (e.g., Mobile Multi Counters, portable bike counters).
• Data stored in Traffic Monitoring Guide (TMG) format for compatibility with FDOT and national databases.
• TREC’s BikePed Portal checks flag outliers.
3.3 Data Storage and Sharing
Central Repository: Jacksonville Bicycle and Pedestrian Count Exchange (TBD), complemented by FDOT’s Non-Motorized
User Counts Dashboard as a public-facing clearinghouse.
Public Access: Interactive dashboard (ArcGIS/Eco-Visio) and FDOT dashboard to demonstrate demand.
State and National Integration: Share data with FDOT’s Statewide Non-Motorized Traffic Monitoring Program and
NBPD/Bike-Ped PORTAL.
COJ Internal: Data will be archived within Planning Department and as per Florida public records requirements.
4. Using Data to Demonstrate Demand
and Justify Investment
4.1 Demonstrating Demand
High non-motorized user counts at FDOT-monitored sites (e.g., Fuller
Warren Pedestrian Bridge, Baldwin Rail Trail, S-Line Trail, via FDOT
dashboard) comprise supportive data to justify investment in sidewalks,
trails, and other non-motorized infrastructure to address connectivity
needs.
• Manual counts highlight usage by underrepresented groups,
supporting inclusive infrastructure in underinvested areas.
• Before-and-after studies (e.g., Fuller Warren Bridge, monitored via
FDOT dashboard) show project success and increased demand.
• Low counts in areas with poor infrastructure (e.g., Normandy
Boulevard) paired with crowdsourced data indicate latent demand for
better facilities.
Additional Bicycle Parking Recommendation: Additional bicycle parking
should be installed in areas with high bicycle activity, as evidenced by
count data, to address one of the most cited barriers to cycling, as
evidenced by a statistically significant bicycle opinion survey from the
~8-million population Dallas-Fort Worth area where respondents cited
“lack of secure bicycle parking” as the second highest reason for biking
less than they desired (NCTCOG, 2017, p. 18).
4.2 Safety Improvements
• Non-motorized user data informs interventions like raised crosswalks
to protect vulnerable road users, reducing crash risks, particularly for
SS4A-funded quick-build projects.
• Non-motorized user data in-tandem with exposure analysis using
FDOT crash data prioritizes high-risk areas (e.g., University
Boulevard), addressing Jacksonville’s high pedestrian and cyclist
danger rankings.
• High pedestrian counts on Laura Street support Vision Zero /
Complete Streets funding for wider sidewalks and crosswalks.
4.3 Funding and Policy Advocacy
• Count data, including FDOT dashboard data, strengthens
FHWA/FDOT grant applications, as well as SS4A grant
implementation, to fund infrastructure addressing underinvestment.
• High counts demonstrate economic/health benefits, supporting
Jacksonville's Vision Zero Action Plan and and Mobility Plan.
• Visualizations (e.g., heatmaps via FDOT dashboard) build public
support for budget allocations to improve safety and connectivity.
4.4 Shared Access for all Communities
• Counts in underserved areas (e.g., Westside) justify investments in
connectivity to schools, jobs, and transit, addressing sidewalk gaps.
• Data on user types inform accessible designs (e.g., wider paths,
tactile paving) to serve diverse populations.
An image of a woman and a young boy riding bikes on a trail.
A stock image of a pushpin sticking into a date marked "31" on a calendar.
5. Implementation Plan
Year 1 (2025-2026):
• Secure funding to supplement current inventory with additional counters, leveraging SS4A grant funds.
• Train staff/volunteers on NBPD, FDOT protocols, and hardware installation (per Appendix A and B).
• Install permanent counters at 5 sites; conduct short-duration counts at 20 sites using portable counters, prioritizing
high-crash and underinvested areas, including SS4A project sites.
• Develop a Non-Motorized Count Exchange and public dashboard, aligning with FDOT’s Non-Motorized User Counts
Dashboard.
• Submit data to FDOT and NBPD.
Year 2 (2026-2027):
• Expand to 10 permanent counters (with FDOT review) and 30 short-duration sites.
• Conduct before-and-after counts for 2 projects, including SS4A-funded quick-build projects, using Mobile Multi Counters to
evaluate safety and usage impacts.
• Produce demand/safety/equity report for FDOT and TPO, highlighting underinvestment and crash risks, using FDOT
dashboard data.
• Apply for additional grants using count data.
Year 3 (2027-2028):
• Scale to 15 permanent counters and 50 short-duration sites.
• Integrate data into Mobility Plan and Vision Zero to address pedestrian and cyclist safety rankings.
• Host public workshop to share findings, including FDOT dashboard visualizations, and gather input on priority projects,
including SS4A outcomes.
Year 4 and beyond (2028-2030):
• Ongoing monitoring and investment to support the non-motorized user counts program.
6. Challenges and Mitigation Strategies
Challenge: Limited budget for additional equipment.
Mitigation: Leverage FDOT/FHWA grants, SS4A funds, use current inventory efficiently, partner with universities, and
recruit volunteers.
Challenge: Data accuracy with existing hardware.
Mitigation: Calibrate Mobile Multi Counters and portable bike counters regularly, cross-reference with manual
counts, implement TREC quality checks.
Challenge: Engaging underserved communities in underinvested areas.
Mitigation: Partner with community organizations for site selection and outreach, especially for SS4A project areas.
Challenge: Scaling data to address citywide gaps.
Mitigation: Use crowdsourced data and FDOT-approved seasonal adjustments.
An image of a wheelchair user waiting at a crosswalk.
7. Conclusion
Jacksonville’s Non-Motorized User Counts Strategy, supported by a robust hardware inventory, detailed installation
processes (Appendix A), and partnership with FDOT’s Statewide Non-Motorized Traffic Monitoring Program, provides a
data-driven framework to enhance active transportation.
By leveraging temporary counts to justify permanent counters (e.g., Fuller Warren Pedestrian Bridge, Baldwin Trail,
S-Line Trail), many of which are monitored through FDOT’s Non-motorized User Counts Dashboard—a great
clearinghouse for interactive, public-facing data—and aligning with national best practices, Jacksonville can demonstrate
demand for bicycle and pedestrian facilities, address historical underinvestment in non-motorized facilities, and improve
safety.
The strategy supports citywide initiatives, including SS4A-funded quick-build projects, and is critical to reversing the city’s
rankings as the 15th most dangerous metropolitan area for pedestrians and third most dangerous for cyclists, fostering
a safer, more equitable, and connected transportation network.
an image of a permanent user counter installed in the ground.
8. References
• Eco-Counter. 7 Tips for Effective Pedestrian and Bicycle Count Data Analysis.
• National Bicycle and Pedestrian Documentation Project.
• NACTO. Making Bikes Count: Effective Data Collection, Metrics, & Storytelling.
• TREC. Guide to Bicycle & Pedestrian Count Programs.
• FHWA. Pedestrian and Bicycle Data Collection.
• TxDOT. Bicycle and Pedestrian Count Program.
• Florida Department of Transportation. Statewide Non-Motorized Traffic Monitoring Program.
• Florida Department of Transportation. Nonmotorized User Counts Dashboard.
https://www.fdot.gov/planning/statistics/nonmotorized
• Florida Department of Transportation. Traffic Monitoring Handbook (2023).
• Dangerous by Design. (2022). Pedestrian and Cyclist Safety Rankings for U.S. Metropolitan Areas.
• North Central Texas Council of Governments (NCTCOG). (2017). Bicycle Opinion Survey Report.
10-25.7aeece.pdf
• U.S. Department of Transportation. (2024). Safe Streets and Roads for All (SS4A) Grant Awards.
https://www.transportation.gov/grants/ss4a/2024-awards
9. Appendix A: Hardware Installation Process
for Bicycle and Pedestrian User Counters
This appendix outlines the installation process for the City of Jacksonville’s current hardware inventory (as of 02/13/2023),
including Portable Bike Counters, Mobile Multi Counters, and the Eco Display Classic Model. The process is based on
Eco-Counter guidelines (www.eco-counter.com) and tailored to ensure accurate data collection and equipment security,
with data from permanent counters often shared via FDOT’s Non-motorized User Counts Dashboard.
Pre-Installation Preparation
• Site Selection: Confirm the site meets criteria (e.g., high-traffic, high-crash, or underinvested areas, including SS4A project
sites). Coordinate with FDOT and Jacksonville TPO for alignment with regional goals and potential inclusion in the FDOT
dashboard.
• Equipment Check: Verify inventory availability (4 Portable Bike Counters, 4 Mobile Multi Counters, 1 Eco Display Classic
Model). Inspect equipment for damage and ensure batteries are charged.
• Tool Kit: Gather miscellaneous tools (1 box), Band-It Value Straps (2 new boxes, 3-4 used), and tubing (6-8 rolls). Include
locking mechanisms for security.
• Permits and Permissions: Obtain necessary permits for installation on public rights-of-way, especially for state-owned
routes or SS4A project sites. Notify property owners for private land access.
• Safety Gear: Equip staff with high-visibility vests, gloves, and traffic cones for safe installation.
Installation Process for Portable Bike Counters (Pneumatic Tube-Based)
• Site Setup: Select a flat, stable road surface perpendicular to bicycle traffic (e.g., bike lane or shared-use path, including
SS4A quick-build sites). Avoid curves or intersections to ensure accurate counts.
• Tube Installation:
• Lay pneumatic tubing (from 6-8 rolls) across the path, ensuring it is taut and flush with the ground.
• Secure tubing to the road using Band-It Value Straps and nails or adhesive, depending on surface type (asphalt,
concrete).
• For one counter with pre-attached tubing, verify tubing integrity before deployment.
• Counter Placement: Position the Portable Bike Counter (1 of 4) in a secure, weather-resistant location (e.g., locked to a
pole or hidden in vegetation). Use locking mechanisms from the tool kit.
• Calibration: Connect the counter to tubing and perform a test count by crossing the tubes. Ensure the counter registers
each pass accurately.
• Data Retrieval Setup: Assign a Data Retrieval Key (1 of 4) to the counter for periodic data collection. Record the counter’s
serial number and location in the Eco-Visio dashboard.
Installation Process for Mobile Multi Counters (Pyroelectric Sensors)
• Site Setup: Choose a location with clear sightlines for pedestrian or multimodal traffic (e.g., sidewalks, shared-use paths,
SS4A project areas). Avoid obstructions like trees or signs.
• Mounting:
• Attach the Mobile Multi Counter (1 of 4, e.g., YSI20093711) to a pole, post, or other stable structure using Band-It Value
Straps or mounting brackets from the tool kit.
• Position the sensor at a height of 1-1.5 meters to capture pedestrian and cyclist movements accurately.
• For the counter at Emmett Reed Community Center, verify its mounting stability before redeployment.
• Power and Calibration: Ensure the counter’s battery is charged or connect to a power source if available. Conduct a test
by walking/cycling past the sensor to confirm detection. Adjust sensor angle if needed.
• Data Retrieval Setup: Pair the counter with a Data Retrieval Key and log its serial number and location in Eco-Visio.
Schedule data downloads based on count duration (e.g., weekly for short-term counts).
Installation Process for Eco Display Classic Model
• Site Setup: The Eco Display Classic Model (Y2H23046108) is currently installed at Corkscrew Park. For new or relocated
installations, select a high-visibility location on a shared-use path or trail (including SS4A sites) to display real-time counts
to users.
• Mounting:
• Secure the display to a sturdy pole or post using Band-It Value Straps or mounting hardware from the tool kit.
• **Position the display at eye level (1.5-2 meters) for readability, facing the primary direction of user traffic.
• Sensor Integration: Connect the display to a nearby counter (e.g., Mobile Multi Counter) via wired or wireless connection,
following Eco-Counter specifications. Ensure the counter is installed per Section 3 above.
• Power Supply: Verify the display’s solar panel or battery is functional. Test the display to confirm it shows accurate counts.
• Data Logging: Link the display’s counter to Eco-Visio using a Data Retrieval Key. Record the display’s serial number and
location.
Post-Installation Steps
• Quality Check: Conduct manual counts at the site to validate automated counter data, especially for SS4A
before-and-after studies. Compare results to flag any discrepancies.
• Security Measures: Lock counters to fixed objects using cables or padlocks from the tool kit. Conceal portable counters
to deter theft.
• Maintenance Schedule: Inspect equipment biweekly for damage, debris, or tampering. Clean sensors and tubing as
needed. Replace batteries or tubing (from 6-8 rolls) if worn.
• Data Collection: Use Data Retrieval Keys to download data to Eco-Visio at regular intervals (e.g., weekly for portable
counters, monthly for permanent). Store data at T:\Bike-Ped\User Counts. For FDOT-installed permanent counters, verify
data is uploaded to the Nonmotorized User Counts Dashboard.
• Documentation: Update the Eco-Visio dashboard with installation details, including site coordinates, counter type, and
installation date. Share data with FDOT for review and potential inclusion in the FDOT dashboard.
Safety and Environmental Considerations
• Traffic Safety: Install during low-traffic periods and use traffic cones to protect staff, especially for SS4A quick-build sites.
Coordinate with Jacksonville’s Public Works for road closures if needed.
• • Weather Protection: Ensure counters are weather-resistant and tubing is secured to withstand rain or wind. Avoid
flood-prone areas.
• Community Notification: Inform nearby residents or businesses of installations, particularly for SS4A projects, to minimize
disruption and gain support.
De-installation Process (For Portable Counters)
• Removal: Carefully remove tubing, straps, and counters using tools from the tool kit. Store tubing and straps for reuse.
• Site Cleanup: Clear any debris or adhesive residue to restore the site.
• Equipment Storage: Clean and store counters, tubing, and straps at T:\Bike-Ped\User Counts. Update inventory records
to reflect equipment availability.
This installation process ensures reliable data collection, equipment security, and alignment with Jacksonville’s
non-motorized count program goals, including support for SS4A-funded projects. Staff training on these procedures is
included in the Year 1 implementation plan (Section 5).
a stock image of an older male cyclist with his helmet on
9. Appendix B: Official Eco-Counter Guidance
Documents
The following pages contain guidance documents officially published by Eco-Counter (www.eco-counter.com)
ENGLISH
the eco-counter logo
SOFTWARE GUIDE
ECO-LINK V4r1
an image of an eco-counter user counter
a stock icon of the eco-link software logo on a laptop screen
CONTENTS
CONTENTS___________________________________________________________________________3
I. INTRODUCTION___________________________________________________________________4
II. INITIALIZING AN ECO-COUNTER___________________________________________________4
III. CONNECTING TO AN ECO-COUNTER ____________________________________________9
IV. SETTING THE TIME OF A COUNTER_____________________________________________12
V. RETRIEVING DATA_____________________________________________________________13
A. Retrieving the Data Recorded since the Last Data Retrieval ______________________________________13
B. Retrieving Data Prior to the Last Data Retrieval _______________________________________________15
VI. TRANSFERRING DATA TO ECO-VISIO___________________________________________19
A. Transferring Data to Eco-Visio _____________________________________________________________19
B. Transferring Only the Desired Data to Eco-Visio _______________________________________________22
VII. SEEING THE SATE OF THE DATA TRANSFERS __________________________________26
VIII. TESTING A GSM MODEM _______________________________________________________27
IX. MODIFYING THE SENSORS SETTINGS __________________________________________28
X. MAKING VERIFICATIONS OF COUNTS___________________________________________29
XI. REINITIALIZING THE DISPLAY __________________________________________________30
XII. CLEANING THE SEARCH LIST __________________________________________________31
A. By Erasing the Counters Manually __________________________________________________________31
B. By Removing Automatically Undetected Counters _____________________________________________32
XIII. DISCONNECTING FROM AN ECO-COUNTER _____________________________________33
CUSTOMER SERVICE________________________________________________________________34
I. INTRODUCTION
Eco-Link is a software installed on a laptop or tablet which enables users to interact with Eco-
Counters. Eco-Link allows users to:
Retrieve data from an Eco-Counter
Transfer data to Eco-Visio online software
Set the Eco-Counters settings
Eco-Link is compatible with:
Laptops: Laptops with a Microsoft Bluetooth stack.
Tablets: Windows 8 tablets with Bluetooth.
II. INITIALIZING AN ECO-COUNTER
If the serial number of your Eco-Counter starts with X or Y, the Initialization process will
erase all the data stored in the Eco-Counter.
If you don’t want the data to be erased, retrieve the counter first by following the instructions
in the Retrieving data section, page 13.
Initialize your Eco-Counter:
On its installation date in order to have all of the connected sensors detected by the Eco-
Combo logger.
If you change one of the sensors for a sensor of a different type.
Proceed as follows to initialize your counter:
1. Start Eco-Link and click on Installation.
2. Wake up your Eco-Counter by waving the magnetic key over the activation zone.
Eco-Combo under Rainbird Manhole
Eco-Combo under B125 Manhole
an image of an eco-combo under rainbird manhole
X
1
an image of an eco-combo counter under B125 manhole
X
1
PYRO-Box with Bluetooth link
Urban Post
an image of a pyro-box with bluetooth link
X
1
Eco-Counter with Infrared Link1
an image of the urban post counter
X
1
PYRO-Box with Infrared Link
an image of the eco-counter with infrared screen
X
1
an image of a pyro box with an infrared link
X
1
1 An Eco-Blue is required to connect to Eco-Counters having an infrared link if no Infrared port is available on the
Netbook PC or tablet.
3. Click on the Search button.
The counters detected by Eco-Link appear in column Serial Number.
4. Click on the serial number of the Eco-Counter you need to initialize and click then on the
Connect button.
If you have an Eco-Counter with infrared link, click on Ecoblue.
You might be asked to enter a PIN code. If so, enter the PIN code 0000.
A message will appear indicating a Bluetooth connection. Click on the message to
authorize the connection.
5. Give your counter a name and add a short commentary if desired. Click Ok.
A tab named Installation will appear.
6. Follow the instructions on the Installation tab.
4
If the serial number of your Eco-Counter starts with X or Y, an automatic warning appears when
you click on Counter Installation and Pairing, saying that the Initialization process will erase all
the data stored in the Eco-Counter.
Click on No if you want to retrieve the previous data before initializing.
Click on Yes to continue if you don't need to save the previous data before initializing.
7. Simulate several passages on the sensors and check that those passages are detected
using the Main tab - the counts should increase each time a passage is detected.
III. CONNECTING TO AN ECO-COUNTER
1. On the Eco-Link main page, click on the button Retrieve, Check the counter.
2. Wake up your Eco-Counter by waving the magnetic key over the activation zone.
Eco-Combo under Rainbird Manhole Eco-Combo under B125 Manhole
PYRO-Box with Bluetooth link Urban Post
X 1X 1
X 1 X 1
Eco-Counter with Infrared Link2 PYRO-Box with Infrared Link
X 1
X 1
3. Click on the Search button.
The counters detected by Eco-Link appear in column Serial Number.
4. Click on the serial number of the Eco-Counter and click then on the Connect button.
If you have an Eco-Counter with infrared link, click on Ecoblue.
2 An Eco-Blue is required to connect to Eco-Counters having an infrared link if no Infrared port is available on the
Netbook PC or tablet.
You might be asked to enter a PIN code. If so, enter the PIN code 0000.
A message will appear indicating a Bluetooth connection. Click on the message to
authorize the connection.
A new window comes up. You are now connected to the counter.
IV. SETTING THE TIME OF A COUNTER
Use this function in the following cases:
Your counter is installed in another time zone
Your counter time doesn’t match your PC time
Check that the counter time is synchronized with the PC time before each data retrieval.
Setting the counter time guarantees correct data retrieval.
1. Connect to the counter by following the Connecting to an Eco-Counter section (page 9).
2. Open the Maintenance tab and click on the Menu Button > Synchronize logger time with
PC time.
3. The next window comes up. Click on Ok to close it.
The counter time is now synchronized with the PC time.
V. RETRIEVING DATA
A. Retrieving the Data Recorded since the Last Data Retrieval
1. Connect to the counter by following the Connecting to an Eco-Counter section (page 9).
2. Open the Maintenance tab and check that the counter time is synchronized with the PC
time.
If not, set the time of the counter by following the Setting the time of a counter section,
page 12.
3. Click on Automatic retrieval, or open the Retrieval tab and then click on Automatic
retrieval.
OR
A progress bar comes up. Wait till the progress bar is closed.
A summary of the retrieved data comes up once the retrieval is complete.
The summary gives a brief overview of the retrieved data: retrieved period and values
recorded over this period.
Click here to view the last 1,000 counts recorded by the counter in the form of a
chart or curve
B. Retrieving Data Prior to the Last Data Retrieval
When should I use this type of data retrieval?
Each time an automatic retrieval is made (see the Retrieving the Data Recorded since the
Last Data Retrieval section, page 13), the counter stores the date of the retrieval in memory,
so that the next time you retrieve the data, only the data recorded by the logger after this
retrieval is collected.
Example:
On January the 1st , I make an automatic retrieval > The counter stores the date and
hour of this retrieval in memory.
On February the 1st , I make an automatic retrieval > Eco-Link retrieves the data
recorded by the logger between January the 1st and February the 1st .
If several persons retrieve the data using different laptops or tablets, retrieving the data prior to
the last data retrieval can be useful.
Example:
On June 30th , someone made an automatic data retrieval, but forgot to transfer the data
to Eco-visio.
On July 31st , you make another automatic retrieval and send the data to Eco-Visio, but
the data before June 30th is missing > make a Retrieve since and select a date prior to
June 30th . Eco-link will retrieve the missing data.
Counters with a serial number starting with a letter other than X or Y, and with 60 minutes
data recording interval: if the last data retrieval was longer than to 21 months ago, all of the
data will not be recovered.
Counters with a serial number starting with a letter other than X or Y, and with 15 minutes
data recording interval: if the last data retrieval was longer than 330 days ago, all data will
not be recovered.
Counters with a serial number starting with the letter X or Y: if the last data retrieval was
longer than two years ago, all data will not be recovered.
How can I make this type of data retrieval?
1. Connect to the counter by following the Connecting to an Eco-Counter section (page 9).
2. Open the Retrieval tab and click on Retrieve Since.
3. Select a date of data retrieval or a date in the calendar.
4. Untick the box Add the new data retrieval to the list if you don’t want the Eco-Combo
logger to save the date and hour of this retrieval > The next time you will make an
automatic retrieval, the data recorded since the previous data retrieval will be retrieved.
5. Click on OK.
A summary of the retrieved data comes up once the retrieval is complete.
The summary gives a brief overview of the retrieved data: retrieved period and values
recorded over this period. Click on Ok to close the summary.
The data recorded since the date selected in step 3 has been saved on your laptop or
tablet.
VI. TRANSFERRING DATA TO ECO-VISIO
An Internet connection is necessary to transfer data to Eco-Visio.
A. Transferring Data to Eco-Visio
You have just retrieved the data and want to analyse it in Eco-Visio. Proceed as follows to
transfer the data to Eco-Visio:
1. On the Eco-Link main page, click on Send data to Eco-Visio.
2. Click on Synchronise all.
3. Enter your login and password for Eco-Visio.
- Click on HTTP Proxy if your network is protected by a Proxy.
- Fill in the fields and click on Proxy testing to make sure that the proxy settings are correct.
4. Click on Ok to transfer the data to Eco-Visio.
If data already exists in Eco-Visio for the period to upload, a new window opens asking you
what to do. Select the appropriate action and click on Ok.
A new window opens showing the status of each transfer.
A tick in column Data sent also indicates if the transfer was made successfully.
B. Transferring Only the Desired Data to Eco-Visio
This function can be useful if you want to transfer the data of a unique counter to Eco-Visio, or in
the rare case that a data transfer would have failed with the Synchronise All function.
1. On the Eco-Link main page, click on Send data to Eco-Visio.
2. Click on File Manager.
3. Tick the box Unprocessed Files.
4. Tick the box of the data retrieval(s) you wish to transfer to Eco-Visio, and then tick the box
Send to Eco-Visio.
5. Click on Ok to transfer the data.
6. Enter your login and password for Eco-Visio.
- Click on HTTP Proxy if your network is protected by a Proxy.
- Fill in the fields and click on Proxy testing to make sure the proxy settings are correct.
7. Click on Ok to transfer the data to Eco-Visio.
If data already exists in Eco-Visio for the period to upload, a new window opens asking you
what to do. Select the appropriate action and click on Ok.
A new window opens showing the status of each transfer.
VII. SEEING THE SATE OF THE DATA TRANSFERS
1. On the Eco-Link main page, click on Send Data to Eco-Visio.
2. Click on File Manager.
3. Tick the box Unprocessed Files to see all the files which have not been transferred to Eco-
Visio.
All the files which have not been transferred to Eco-Visio appear in the tab.
Refer to the section transferring Only the Desired Data to Eco-Visio (page 22) to learn
how to send unprocessed files to Eco-Visio.
Tick the box Sent Files to see all the files which have been transferred to Eco-Visio.
VIII. TESTING A GSM MODEM
1. Connect to the counter by following the Connecting to an Eco-Counter section (page 9).
2. In the Maintenance tab, click the Menu button > Modem Test.
3. Click on Start Modem Test.
The modem test is made of four steps. If everything goes well, you reaches the fourth step,
and Eco-Link indicates that the modem test was successfull.
If the modem test stops before reaching step four, click on Stop Modem Test, and make
the modem test again after having made th necessary verifications on your Eco-Counter.
IX. MODIFYING THE SENSORS SETTINGS
The settings have been set by Eco-Counter according to the indications given with regard to the
installation site.
If you have seen counting problems, you can however adjust the sensors' settings by proceeding
as follows:
1. Connect to the counter by following the Connecting to an Eco-Counter section (page
9).13).
2. Open the Sensors tab.
3. Click on the gear icon under the column Settings.
4. Adjust the settings.
5. Make verifications of counts in order to check that the selected settings are suitable. Refer
to the below section to make verifications of counts.
X. MAKING VERIFICATIONS OF COUNTS
Making verifications of counts enables to check the counts' precision in real-time.
Proceed as follows to check the counts precision:
1. Connect to the counter by following the Connecting to an Eco-Counter section (page 9).
2. In the Display tab, click on Start Count Verification.
3. Simulate passages on the sensors.
4. Click on Stop Count Verification once the verification session is over.
Click on the volume control
in direction IN than OUT.
in order to hear a bip at each passage. The bip is longer
XI. REINITIALIZING THE DISPLAY
Reinitializing the display for the counting data generates a reset of the sensors on
counters having a serial number starting with X or Y.
The passages detected in the current hour or quarter-hour (depending if the logger records data
every 60 or 15 minutes) will be lost.
The data stored in the logger will not be erased.
Example: At 15:00 pm, the logger records the passages recorded between 14:00 and 15:00 pm.
If a Reset is done at 14:25 pm, the logger will not save the passages detected between 14:00
and 14:25 pm.
Reset
Click on Reset to reinitialize the display.
If the serial number of your counter starts with X or Y, reinitializing the display for the
counting data also generates a reset of the sensors.
XII. CLEANING THE SEARCH LIST
A. By Erasing the Counters Manually
Eco-Link keeps each counter with which Eco-Link has already been connected in the search list.
Removing counters manually can be useful if your search list is overloaded, and if there are
counters with which you no longer need to interact at the moment.
Removing counters from the search list enables to free the search list from unused counters.
It is possible to add again counters removed from the list: to do so, just wake up the counter
previously removed from the list by using the magnetic key, and click then on the Search button.
The counter will add again to the search list.
Click on the cross located in front of the counters with which you don't need to interact for
the moment in order to remove them from the search list.
On this example, we have decided to remove the Eco-Blue bluetooth device appearing at
the top of the list because we have two Eco-Blue and this one is no longer used for the
moment.
B. By Removing Automatically Undetected Counters
Eco-Link keeps each counter with which Eco-Link has already been connected in the search list.
Removing automatically counters from the list enables to free the search list from all of the
counters which are not detected by the Netbook PC.
1. On the Eco-Link main page, click on the button Retrieve, Check the counter.
2. Click on the Clear List button.
All of the counters which are not detected by Eco-Link at the present moment are removed
from the search list.
XIII. DISCONNECTING FROM AN ECO-COUNTER
Disconnect your Eco-Counter after each use by using the opposite button
.
This will spare the Eco-Counter’s internal battery.
CUSTOMER SERVICE
HARDWARE
The entire system is warranted for 2 years from the date printed on the warranty certificate (the warranty
certificate is delivered with your product).
Any product damaged as a result of mishandling or improper use will be either replaced or repaired
according to the price list used at the time of the request.
The warranty cannot be implemented in the case of mishandling, incorrect installation (by someone other
than Eco-Counter), or any other reason listed in the warranty certificate.
SOFTWARE
Problems related to software can be dealt with remotely. Please do not hesitate to contact Customer
Service for assistance:
ECO-COUNTER CUSTOMER SERVICE
Tel: +33.(0)2.96.48.48.83
Fax: +33.(0)2.96.48.69.60
Email: support@eco-counter.com
MEEL - 1/16/2015
Europe | Monde
4 rue Charles Bourseul | 22300 Lannion, France
Tél : +33 2 96 48 48 81 | Fax : +33 2 96 48 69 60
North America
PNEUMATIC TUBE
INSTALLATION GUIDE
CONTENTS
CONTENTS..................................................................................................................................................3
I. INTRODUCTION ...................................................................................................................................4
II. ITEMS DELIVERED ..............................................................................................................................4
III. OPERATION OF YOUR SYSTEM.........................................................................................................6
IV. INSTALLATION OF YOUR SYSTEM.....................................................................................................6
A. EQUIPMENT NEEDED .........................................................................................................................6
B. INSTALLATION DIAGRAMS .................................................................................................................7
C. PROCEDURE........................................................................................................................................8
01. CHOOSE THE INSTALLATION SITE .........................................................................................8
02. MARK THE POSITION WHERE THE TUBES WILL BE FIXED ..................................................9
03. DRILL THE FIXING HOLES - optional step for soft soils.............................................................9
04. PREPARE THE PNEUMATIC TUBE(S)......................................................................................9
05. FIX ONE END OF THE PNEUMATIC TUBE.............................................................................10
06. TIGHTEN THE PNEUMATIC TUBE..........................................................................................10
07. FIX THE OTHER END OF THE PNEUMATIC TUBE ................................................................10
08. MAKE THE CONNECTIONS ....................................................................................................11
09. FIX THE STAINLESS STEEL BOX ON THE CURB OR NEAR THE EDGE OF THE PATH .....12
a. OPTION 1 - FIXATION TO THE GROUND...............................................................................12
b. OPTION 2 – FIXATION ON A POST.........................................................................................13
10. TEST THE COUNTING SYSTEM .............................................................................................13
11. ADJUSTING THE SETTINGS...................................................................................................14
CUSTOMER SERVICE ..............................................................................................................................17
I. INTRODUCTION
A correct installation is required for your counting equipment to function properly: please
read this guide carefully before starting the installation of your Eco-counter.
Your Eco-Counter has been tested to be resistant under various environmental conditions (e.g.,
high levels of moisture, extreme temperature variations, etc).
However, we remind you that it remains a measuring system and should always be handled with
care.
II. ITEMS DELIVERED
THE COUNTING SYSTEM :
Stainless steel box
Transducer
Eco-Combo Battery Pack 1
Including
+
Chain to secure the stainless steel box to a
post on the side of the installation site (e.g.
lamppost, stop sign, fire hydrant, etc.)
1 Depending on whether you ordered a counting system with or without active GSM modem
Padlock 2 nails per Pneumatic TUBE
Fasteners
Mini serflex clamps
Pneumatic TUBEs:
For shared roads: 2 Pneumatic TUBEs
equipped with a special insert for dampening
signal rebounds.
For greenways: 2 mini-tubes and 2
shock absorbers
Mini-tube Shock absorber
TO RETRIEVE YOUR DATA
A magnetic key
TO ANALYSE YOUR DATA
A Netbook 4
A username and a password for the Eco-Visio online platform.
FOR YOUR RECORDS
A warranty certificate with your counter’s serial number.
4 Optional if you have ordered an Eco-Combo with active GSM modem
III. OPERATION OF YOUR SYSTEM
TYPE OF
SYSTEM
OPERATION
INSTALLATION
SITE
CONFIGURATION
Unidirectional
systems for bikes
Used to count only bikes
on greenways or
segregated lanes without
direction recognition
Greenways or
segregated lanes
Two Pneumatic TUBEs are laid
over the road perpendicular to
the traffic flow with a distance
of 30 cm (12 in) between the
TUBEs
Bidirectional
systems for bikes
Used to count only bikes
on greenways or
segregated lanes with
direction recognition
Greenways or
segregated lanes
Two Pneumatic TUBEs are laid
over the road perpendicular to
the traffic flow with a
distance of 30 cm (12 in)
between the TUBEs
Multi Systems
Used to count:
Only bicycles on
roads with mixed
traffic (e.g., buses,
automobiles,
motorcycles, etc.) –
with direction
recognition.
Or
Bikes and other
vehicles on roads
with mixed traffic –
without direction
recognition.
Roads with mixed traffic
Two Pneumatic TUBEs are laid
over the road perpendicular to
the traffic flow with a
distance of 30 cm (12 in)
between the TUBEs
IV. INSTALLATION OF YOUR SYSTEM
A.EQUIPMENT NEEDED
A drill with a 6 mm Ø drillbit
A hammer
A marker or a piece of chalk
Optional: four 10 mm diameter anchors (chemical anchors, for example). This is to attach the
stainless steel box to the ground instead of using the chain to lock it to a nearby post.
To test the system: a cycle or a car (according to your type of counting system) and the
Netbook plus the Eco-Link software guide. If you do not have a Netbook (or a Pocket PC with
a data retrieval Software), you will need a second person to test the system.
B.INSTALLATION DIAGRAMS
TUBES Selective
TUBES Greenways
Shock absorber
Mini-tube
1500mm (59’’)
Bidirectional Pneumatic TUBES counting system on a shared road with bicycle lane on each
sides of the road
C.PROCEDURE
01. CHOOSE THE INSTALLATION SITE
Install the counter according to your installation site: shared road or greenway / segregated
bike lane. Refer to section III. Operation of your System, page 6.
Choose a major axis of travel.
Install the Pneumatic TUBE(s) where there is a continuous flow of traffic. You want to avoid
installing the equipment in an area where bicycles or motorized vehicles will stop, accelerate
or slow down on the TUBEs (e.g., avoid installing the Pneumatic TUBEs near parking areas,
bus stops, areas with heavy congestion, loading zones, etc.).
Avoid installing the Pneumatic TUBE(s) in an area where there is a curve or turn in the road /
bike path.
Choose an area where the surface is flat.
Install the Pneumatic TUBE(s) perpendicular to the flow of traffic.
Example 1: Installation on a Shared
Roadway
Example 2: Installation on a Greenway or
Segregated Bike Lane
02. MARK THE POSITION WHERE THE TUBES WILL BE FIXED
Mark a position on the ground where you will hammer the nails.
TYPE OF SYSTEM
CONFIGURATION
Unidirectional systems for
bikes
Two Pneumatic TUBEs are laid over the road perpendicular to the traffic
flow with a distance of 30 cm (12 in) between the TUBEs
Bidirectional systems for
bikes
Two Pneumatic TUBEs are laid over the road perpendicular to the traffic
flow with a distance of 30 cm (12 in) between the TUBEs
MULTI Systems
Two Pneumatic TUBEs are laid over the road perpendicular to the traffic
flow with a distance of 30 cm (12 in) between the TUBEs
03. DRILL THE FIXING HOLES - optional step for soft soils
5 cm (2 in)
depth
Pre-drill the points marked in step 2 to a depth of 5 cm (2 in).
If the ground is soft, this step is not necessary.
04. PREPARE THE PNEUMATIC TUBE(S)
1 or 2 cm
(0.4 or 0.8 in)
1. Insert the nails in the holes previously drilled or knock in
the nails (if the ground is soft) - the nails must remain
one or two centimeters above ground level.
2. Thread a fastener on one of the ends of the Pneumatic TUBE(s) and then proceed to fix the
fastener on the Pneumatic TUBE:
1 2 3
3. Proceed the same way at the other end of the Pneumatic TUBE.
05. FIX ONE END OF THE PNEUMATIC TUBE
1. Place one of the two fasteners on the nail the furthest away
from the counter.
2. Hammer in the nail to secure the TUBE to the ground.
06. TIGHTEN THE PNEUMATIC TUBE
Tighten the Pneumatic TUBE of about 15% towards the
stainless steel box. There should be little lateral movement in
the TUBE(s) and they should snap back to their original
position very rapidly if displaced.
07. FIX THE OTHER END OF THE PNEUMATIC TUBE
Fix the other end of the Pneumatic TUBE near the
stainless steel box as indicated in step 4.
08. MAKE THE CONNECTIONS
1. If you have mini-tubes, plug the shock absorbers to the mini-tubes.
2. Insert the Pneumatic TUBE or shock absorber on the transducer’s tube and tighten the
Pneumatic TUBE or shock absorber on the transducer’s tube using a mini serflex clamp.
If you have two Pneumatic TUBEs, proceed the same way for the second TUBE.
Tighten the Pneumatic TUBE on the
transducer’s tube using a mini serflex
clamp
Each transducer presents an indication of directions IN and OUT.
The direction going from IN towards OUT is identified as IN.
The direction going from OUT towards IN is identified as OUT.
09. FIX THE STAINLESS STEEL BOX ON THE CURB OR
NEAR THE EDGE OF THE PATH
a. OPTION 1 - FIXATION TO THE GROUND
1. Screw the stainless steel box to the ground using anchors.
2. Shut the stainless steel box.
3. Padlock the stainless steel box.
b. OPTION 2 – FIXATION ON A POST
The fixation must be done at ground level.
Wind the chain around the post, and padlock the chain and the stainless steel box.
10. TEST THE COUNTING SYSTEM
1. Ride over the TUBE(s) with a bike or car (depending on your system) and check that the
Eco-Combo registered a count using Eco-Link (or Eco-Pocket). If you don’t know how to
check on Eco-Link, refer to the Eco-Link software guide.
If you have no Netbook (or Pocket PC with a data retrieval software), check that the Eco-
Combo’s activation zone flashes green each time you ride over the TUBEs. The flash has a
longer duration in the IN direction than in the OUT direction.
You will need two people to perform this test.
2. If you are not accurately detected, adjust the settings following the instructions in section “11.
Adjusting The Settings”.
If you installed a Multi System, you must imperatively set your counting system. Your
counting system can be used to count only bikes with direction recognition or to count bikes
and motorised vehicles. You must set the counting system following section “11. Asjusting
the settings”.
11. ADJUSTING THE SETTINGS
When delivered each counting system is adjusted to the correct default settings applicable for all
counting systems except the multi counter. If you noticed detection problems while testing the
counting system, you can adjust the settings using Eco-link. Please refer to the Eco-link Software
Guide for the detailed procedure.
If you have a Multi system, a decision must be made if you want to use it as a bike detection
system or as a bike and motorized vehicle detection system.
TYPE OF SYSTEM
SETTINGS TO APPLY
Unidirectional systems for
bikes
No additional settings necessary
Bidirectional systems for
bikes
Setting the sensibility:
SENSIBILITY
APPLICATION CRITERIA
-2
Shared lane. Very severe criteria
-1
Shared lane. Standard criteria
0
Shared lane. Overlapping bicycles accepted
1
Standard bikeway
2
Bikeway with dense traffic
TEMPORIZATION
ACCEPTABLE MAXIMUM SPEED
-10/-9
43 km/h
-8/-7
36 km/h
-6/-5
31 km/h
-4/-3
27 km/h
-2/-1
24 km/h
0/+1
22 km/h
+2/+3
20 km/h
+4/+5
18 km/h
Setting the acceptable maximum speed for bicycles:
Multi Systems (bicycles /
other user types (cars, two
motorized wheels))
Setting the sensibility:
SENSIBILITY
APPLICATION CRITERIA
-2
Shared lane. Very severe criteria
-1
Shared lane. Standard criteria
0
Shared lane. Overlapping bicycles accepted
1
Standard bikeway
2
Bikeway with dense traffic
Setting the acceptable maximum speed for bicycles and setting the system’s operation: your system can
be used as a multi system identifying the type of traffic (bikes or motorized vehicles) or as a detection
system for bicycles only (with direction recognition).
TEMPORIZATION
MAX. SPEED OF A BICYCLE
TRAFFIC A
TRAFFIC B
-10/-9
43 km/h
BICYCLE IN
BICYCLE OUT
-8/-7
43 km/h
BICYCLE
OTHER5
-6/-5
31 km/h
BICYCLE IN
BICYCLE OUT
-4/-3
31 km/h
BICYCLE
OTHER
-2/-1
24 km/h
BICYCLE IN
BICYCLE OUT
0/+1
24 km/h
BICYCLE
OTHER
+2/+3
20 km/h
BICYCLE IN
BICYCLE OUT
+4/+5
20 km/h
BICYCLE
OTHER
* The vehicles traveling beyond the maximum speed of a bicycle defined in the settings are counted as
“other”.
5 The vehicles running beyond the maximum speed accepted for bicycles defined in the settings are counted as “other”.
CUSTOMER SERVICE
HARDWARE
The entire system is warranted for 2 years from the date printed on the warranty certificate
(the warranty certificate is delivered with your product).
In the rare case that there is a problem with a part of your system, the product must be returned
with the ’After-sales return sheet’. Please contact us in order to obtain the ’After-sales return
sheet’.
The logger serial number (see the warranty certificate delivered with the product) must be
reported on this ’after-sales return sheet’.
The warranty cannot be implemented in the case of mishandling, incorrect installation (by
someone other than Eco-Counter), or any other reason listed in the warranty certificate.
If the product can be repaired, a quote will be submitted to the customer prior to repair.
The damaged product as a result of mishandling or wrong use will be either replaced or repaired
according to the sales parts price list used at the time of the request.
SOFTWARE
Problems related to the use of the software can be dealt with remotely.
Please do not hesitate to contact the Customer Service for assistance:
Eco-counter Customer Service
Tel: +33 (0)2.96.48.48.83
Fax: +33 (0)2.96.48.69.60
E-mail: support@eco-counter.com
MIENPN - 23/05/2013
NORTH AMERICA
Eco-Counter
4 rue Charles Bourseul
22300 Lannion
FRANCE
Tel: +33 (0)2.96.48.48.81
Fax: +33 (0)2.96.48.69.60
Mail: eco-counter@eco-counter.com
Web: www.eco-counter.com
EUROPE / WORLDWIDE
Eco-Counter
715-3981 St-Laurent Blvd
Montreal, QC H2W 1Y5
CANADA
Direct: 1-514-849-9779
Toll free: 1-866-518-4404
Mail: eco-counter@eco-counter.com
Web: www.eco-counter.com
REPLACEMENT OF A LOGGER
ANDROID
FOLLOW THIS LINK TO A
VIDEO OF LOGGER REPLACEMENT
30mn
1. Before swapping the Logger, confirm the counter is currently operational:
Download Eco-Link Android using the QR code.
Connect to the counter using the Eco-Link Android
app and retrieve the data. Verify that the system is
counting accurately using the data display page of
Eco-Link Android.
PYRO: Check the condition of the PYRO sensor
(no signs of vandalism).
Retrieve the data from the original counter with the
Eco-Link Android app.
Vandalism
ex: pierced pyro lenses
If the count test fails, call customer service.
Eco-Link android
2. Check the cables of all components
The cable must not be damaged (open sheath, torn) or show signs of corrosion or oxidation on
the connector.
3. Raygel and battery
Open the Raygel on the cable from the original Eco-Combo Logger.
Inspect the connector for damage or corrosion. If there is no visible damage, plug the connector
from the sensor into the new Eco-Combo logger and seal the connection inside a new Raygel.
FOLLOW THIS LINK TO A VIDEO ON HOW TO OPEN THE RAYGEL
ONLY USE ONE RAYGEL PER CONNECTION !
Each connection must be protected by a Raygel.
DO NOT REUSE RAYGELS!
DON’T FORGET TO PLUG IN THE BATTERY!
ECO-COMBO Logger BATTERY
THE BATTERY CONNECTOR DOESN’T NEED RAYGEL.
4. Securing the Eco-Combo logger to the lid of the manhole
Make sure to use screws Ø 4 X 25 mm (5/32 x 1 inches).
Using another type of screws may damage the electronic components inside the Eco-Combo
logger.
Make sure to use the pre-drilled holes in the top of the logger..
Drilling new holes in the Eco-Combo logger will damage the electronic components inside.
1.
Remove the protective film from the antenna. 2.
Stick the antenna in the space provided
on the inside of the manhole lid.
3.
Locate the pre-drilled holes on the logger and
on the lid.
4.
Align the antenna connector with the lug on the lid
(the Eco-Combo’s holes will align with the holes on the lid).
5.
Screw the Eco-Combo logger
to the lid.
Do not overtighten screws!
Do not use an electric drill !
5. Complete the process with the Eco-Link Android Assistant
The Eco-Link android app allows you to view your data and much more:
The Assistant automatically manages the association of the new logger with the existing
counting site, modem test, battery database, and the cellular contract database.
The new Logger must be paired with the sensors to ensure correct counts are made – this is
done using the Initialization steps in the app, accessible from the Tools tab.
Use the installation wizard to replace the counter,
then initialize the counter and verify the count data.
Customer Service
Europe / World
Tel: +33. (0)2.96.48.48.83
Email: support@eco-counter.com
North America
Toll Free: 1-866-518-4404
Phone: 1-514-849-9779
Email: help@eco-counter.com
INSTALLATION GUIDE
PNEUMATIC TUBE
Serial numbers starting with X or Y
Contents
Contents................................................................................................................................................. 3
Introduction ........................................................................................................................................... 4
Warnings................................................................................................................................................ 5
Preparing for the Installation .................................................................................................................. 5
Example of a Completed System__________________________________________________________5
Delivered Equipment___________________________________________________________________6
Required Equipment ___________________________________________________________________7
Installation Site ...................................................................................................................................... 9
Installation Instructions........................................................................................................................ 11
Layout _____________________________________________________________________________11
Installation on a Shared Roadway - Selective TUBEs................................................................................11
Installation on a Greenway or Segregated Bike Lane - Mini-TUBEs.........................................................12
Installation instructions________________________________________________________________12
Installing the System ............................................................................................................................ 14
Final Result _________________________________________________________________________14
Procedure __________________________________________________________________________14
Adjusting the Settings........................................................................................................................... 22
Testing the System ............................................................................................................................... 23
Counting Function ____________________________________________________________________23
Without Eco-Link.......................................................................................................................................23
With Eco-Link ............................................................................................................................................24
Automatic Transmission Feature ________________________________________________________24
Analysing Your Data ............................................................................................................................. 25
Counters Equipped with an Active Automatic Transmission Feature ____________________________25
Counters with Manual Data Collection ____________________________________________________25
Care and Use Instructions ..................................................................................................................... 26
Appendix A - Verifying the Cellular Network Coverage .......................................................................... 27
Required Equipment __________________________________________________________________27
Procedure __________________________________________________________________________27
Customer Service.................................................................................................................................. 30
Introduction
Thank you for purchasing this Eco-Counter counting system! We hope that you will enjoy using it and that
the data will be helpful to you for many years to come.
Your Pneumatic TUBEs system has been designed for temporary counting of bicycles on shared roads or
dedicated bicycle lanes or greenways.
If your system is bidirectional, it also detects cyclists’ direction of travel.
Roads in Mixed Traffic
Dedicated Bicycle Lanes and Greenways
If you install the system on a road in mixed traffic,
you must use Selective TUBEs.
Your Selective TUBEs count only bicycles while
ignoring motorized vehicles (scooters, motorbikes,
cars and buses).
A material is integrated into the TUBEs that helps
to eliminate signal rebounds that may be
generated by a fast car or truck.
Your Selective TUBEs can withstand the passage
from up to 250,000 vehicles.
If you install the system on a dedicated bicycle
lane or greenway, you must use Mini-TUBEs.
Your Mini-TUBEs are very thin (∅ 9 mm (0.35’’)) to
maximize cyclist comfort.
Your Mini-TUBEs are designed to be used on
dedicated bicycle lanes and greenways only and
for periods of up to three months.
Warnings
Fire, explosion and burn hazard.
Do not short circuit, crush, disassemble, heat above 100 °C (212 °F) or
incinerate the components of your Eco-Counter counting system.
Your Eco-Counter counting system is a measuring system: Always handle it
with care.
Preparing for the Installation
Example of a Completed System
Pneumatic TUBE system installed on a bicycle lane.
The stainless steel box is secured to a tree using the chain supplied.
Delivered Equipment
• Counting System
Eco-Combo Logger
Transducer
Systems equipped with an active data
transmission option:
Systems with manual data collection:
Battery pack
Cap
• TUBEs:
Installation on a shared road:
Installation on a greenway or segregated bike lane:
2 Selective TUBEs
2 Mini-TUBEs and two shock absorbers
Mini-TUBE Shock absorber
Ø 9 mm (0.35’’) 15 mm (0.5’’)
• Additional Hardware
Stainless steel box
Chain to secure the stainless steel
box at the installation site
Padlock
Waterproof
RayGel
2 Fasteners per TUBE
2 Nails per TUBE
Mini-TUBE: Pattern to show you
how to close the Far end of the
Mini-TUBE
Magnetic key
Required Equipment
Always use Pneumatic TUBEs supplied by Eco-Counter. Using Pneumatic TUBEs
other than those delivered by Eco-Counter may cause the system to malfunction.
• To secure the work site: Traffic cones and hazard signs
• To protect yourself: Reflective safety vest, protective glasses and gloves
• To install the TUBEs:
- Marker or a piece of chalk
- Tape measure
- Hammer
- Drill with a 6 mm Ø drill bit (1/4’’) (optional if you install the system in a soft soil)
Recommended:
- Selective TUBEs: Scissors and road tape (e.g. Polyken 860 PE/Butyl "Road Tape")
- Mini-TUBEs: Scissors and insulating adhesive tape to secure the fasteners in place on the TUBEs
(e.g. Pro Flex Patch & Shield Tape)
• To attach the stainless steel box to the ground instead of using the chain to lock it to a nearby post:
Four 8 x 100 mm (5/16 x 4’’) lag screws + dowels
• To adjust the settings: Eco-Link software.
List of compatible devices with Eco-Link:
Laptop: The laptop must be equipped with Bluetooth connectivity.
Bluetooth compatibility test: https://www.eco-visio.net/Download/bluetooth-test-en.exe
Eco-Link: https://www.eco-visio.net/Download/ecolink.zip
Tablet or Smartphone: Must be an Android-based device.
Download Eco-Link via the Google Play Store.
• To test the system: Bicycle
Installation Site
• Mini-TUBEs: Choose >
- A physically separated bikeway or greenway
OR
- A roadway used by very few cars.
• Selective TUBEs: Choose >
- A roadway on which cars travel in one direction only.
OR
- A two-way road used by very few cars.
Install Selective TUBEs on a two-way street with high volumes of motorized traffic only if you
have specifically ordered Pneumatic TUBEs to be installed on this type of site.
In this case, a stopper in the middle of your TUBEs makes it possible to register the counts
separately on each side of the road.
See the “Special configuration” diagram on page 11.
OR
• A physically separated bikeway or greenway.
Note that we recommend using Mini-TUBEs on physically separated bikeways.
Mini-TUBEs are very thin (∅ 9 mm (0.35’’)) to maximize cyclist comfort.
• If using automatic data transmission, select a location with sufficient cellular network coverage.
Follow the instructions in Appendix A, page 27, to learn how to verify the cellular network coverage on
site.
Do not use TUBEs in the following conditions:
• Non-rigid ground surface (e.g. snow, grass, mud, etc.): The pulses will not be strong enough to trigger
counts.
• Areas where there will be more than one centimeter (1/2’’) of snow covering the TUBE: The pulses will
not be strong enough to trigger counts.
• Places where cyclists or motorized vehicles stop (e.g. before an intersection) or accelerate: The system
expects users to travel at constant speed for the algorithm to work.
• Congested or very slow traffic. Speed is an important discrimination criterion, and false positives will
happen if motorized vehicles or bicycles travel too slowly.
• Areas where there is a curve or turn in the road/bike path: The TUBEs must be installed perpendicular
to the flow of traffic for accurate detection.
• Areas where the ground surface is not flat: There must be no gap between the TUBE and the ground
surface for accurate detection.
• Areas where cars will park on the TUBEs. This will cause counting issues and damages to the TUBEs.
Installation Instructions
Layout
Installation on a Shared Roadway - Selective TUBEs
Standard Configuration
Special Configuration - Shared Roads with a Bike Lane on Each Side of the Road
For this configuration, a stopper in the middle of the TUBE makes it possible to register the counts
separately on each side of the road. The location of the stopper is identified by colored tape.
Installation on a Greenway or Segregated Bike Lane - Mini-TUBEs
Installation instructions
• Lay the Pneumatic TUBEs over the road perpendicular to the flow of traffic.
• Lay the Pneumatic TUBEs over the road with a distance of 30 cm (12’’) between the TUBEs.
• Tension the Pneumatic TUBEs by anchoring them in the roadway and then stretching them by
approximately 15%.
This means that a four-meter length TUBE will cover a width of 460cm (181’’).
• Where possible, place the nails away from the path of travel so that bicycles do not ride over them.
• Selective TUBEs: An integrated material filters out signal rebounds, so it is very important that you do
not cut the TUBE to fit the counting site.
Instead, lay the surplus TUBE near the stainless steel box.
• Mini-TUBEs: You can lay the surplus TUBE that is not used near the stainless steel box. If you want to
cut the Mini-TUBE, make sure the far end of the tube is still plugged.
Far end of the Mini-TUBE
If the plug, as shown above, is no longer attached, simply knot the end of the Mini-TUBE.
• Secure the stainless steel box on the side of the installation site, at a place where it will not be an
obstacle for pedestrians walking by.
• Mini-TUBEs: Install the Mini-TUBEs for periods of less than three months.
Selective TUBEs: Selective TUBEs can withstand around 250,000 car passages.
Installing the System
Final Result
Procedure
1. Mark the Position where the TUBEs will be Fixed
• Mark a position on the ground where you will hammer the nails while following the installation
instructions (see page 11).
• Mark also a position as shown:
2. Drill the Fixing Holes
Asphalt or equivalent: Pre-drill the points marked in step 1 to a depth of 2 cm (½’’).
3. Prepare the Pneumatic TUBEs
Selective TUBEs
Thread a fastener on the closed end of the Pneumatic TUBE and then proceed as shown to affix the
fastener to the Pneumatic TUBE:
Mini-TUBEs
1. Thread a fastener on the closed end of the Mini-TUBE and then proceed as shown to affix the fastener
to the Pneumatic TUBE.
Keep enough slack after the fastener to knot the end of the Mini-TUBE.
2. Knot the end of the Mini-TUBE. Refer to the pattern that was delivered with your system to do so.
4. Anchor the Closed End of the Pneumatic TUBE
Feed the nail through the fastener and hammer the assembly into the ground to secure the TUBE.
5. Tension the Pneumatic TUBE
1. Lay the Pneumatic TUBE over the road and affix a second fastener to the pneumatic TUBE while
aligning it with the point marked at a distance equivalent to the width - 15 %.
2. Tension the Pneumatic TUBE towards the stainless steel box and hammer in the fastener.
There should be little lateral movement in the TUBEs and they should snap back to their original
position very rapidly if displaced.
3. Recommended - Mini-TUBEs: Wrap insulating adhesive tape around the two fasteners to secure them
in place.
4. Do not cut off the part of TUBE that is not used. Lay the surplus TUBE near the stainless steel box.
6. Recommended - Selective TUBEs: Add Road Tape
1. Before installing tape, make sure that the surface is dry.
2. Sweep away dirt/dust/gravel.
3. Add squares of road tape - approximately 12.5 cm (5in) long - over each fastener to fully cover them.
This will improve their longevity.
4. Press tape down firmly.
5. Add road tape over the TUBEs every 70 to 90 cm (2 to 3 feet). This will help to secure the TUBEs in
place.
When applying the tape, make sure it follows the lines of the TUBE to maximize the surface area of the
TUBE and street surface that the tape adheres to.
GOOD BAD
7. Make the Connections
1. If you have Mini-TUBEs, connect the shock absorbers to the TUBEs.
2. Attach the Pneumatic TUBE (Selective installation) or shock absorber (Mini-TUBE installation) to the
transducers in the system, as shown.
3. On systems with direction recognition, each transducer presents an indication of directions IN and
OUT.
Identify and record the IN and OUT to establish what direction of travel your results will correspond to
in Eco-Visio.
- The direction going from IN towards OUT is identified as IN.
- The direction going from OUT towards IN is identified as OUT.
The principle is illustrated in the diagram below:
8. Fix the Stainless Steel Box on the Curb or near the Edge of the
Path
1. Screw the stainless steel box to the ground using anchors OR secure it using the chain supplied.
2. Slide the stainless steel lid onto the box and then padlock the latch and chain together.
Adjusting the Settings
When delivered your counting system is adjusted to the default setting “Roadway, Low Vehicle Volumes”.
• Select the proper setting according to the installation site.
Follow the indications in the Eco-Link software to do so.
• Refer to the Eco-Link software guide to learn how to modify the settings.
Make sure to read the indications given in Eco-Link carefully to be sure to select the proper setting.
• Settings «Physically separated bikeway, high traffic» and «Physically separated bikeway»: If used for
another type of site, these settings will cause counting issues.
• Do not use the setting « Physically separated bikeway, high traffic» if there are many groups of
cyclists closely following each other (less than 2 meters (79’’)).
• When in doubt, please contact Eco-Counter. Contact information is listed at the end of this guide.
Testing the System
Counting Function
Without Eco-Link
The following section is only relevant if you do not use the software Eco-Link.
1. Wake-up your Eco-Combo logger by waving the magnetic key over the activation zone.
While waving the magnetic key, the activation zone lights up green.
The activation zone will start flashing blue at regular intervals.
2. Simulate several passages on the sensor and check that the activation zone of the Eco-Combo logger
flashes green at each passage.
3. If you noticed detection problems while testing the counting system, contact Customer Service for
assistance.
With Eco-Link
1. If the activation zone of your Eco-Combo logger is off, follow step 1 in the section Counting function,
Without Eco-Link, page 23.
2. Start Eco-Link.
3. Check the counts' precision in real-time on Eco-Link.
Follow the instructions in section "Verifying counts" in the Eco-Link software guide.
Automatic Transmission Feature
If your Pneumatic TUBE system is equipped with an active Automatic Transmission feature, it automatically
sends the data once-per-day to the online software Eco-Visio.
How do I know if the Automatic Transmission feature is active?
All systems are equipped with the capability to transmit data automatically to our online platform Eco-Visio
however, depending on how your device was ordered, the function may not be activated.
You can determine if your device was sent from the factory with this function activated by looking at the
warranty certificate or the label on the side of the unit. There should be a phone number indicated if it was
sent activated. If the phone number is absent, your device's Automatic Transmission function has not yet
been activated.
If you wish to activate this function, or have questions about the device's current operation, please contact
Eco-Counter.
Perform a modem test to check Automatic Transmission Feature by proceeding as follows:
1. If the activation zone of your Eco-Combo logger is off, follow step 1 in the section Counting function,
Without Eco-Link, page 23.
2. If you have the Eco-Link software, follow the section Testing a modem, in the Eco-Link software guide.
If you do not have the Eco-Link software, proceed as follows:
• Wave the magnetic key six times over the activation zone.
X6
After waving the magnetic key, the Eco-Combo logger shows the following light signals:
a) Blue wake-up zone, 3 flashes
Modem trying to connect to the network.
b) Blue wake-up zone, 2 flashes
Modem connected to the network.
c) Blue wake-up zone, 1 flash
Modem connected to the server storing the data files.
d) Steady blue light in wake-up zone
Data file transmitted to the server storing the data files.
Analysing Your Data
Counters Equipped with an Active Automatic
Transmission Feature
Activate the counting site in our online software, Eco-Visio, on the installation date.
Follow the instructions in the document Eco-Visio: Quick Start Guide to activate your counter.
Counters with Manual Data Collection
1. Retrieve the data using Eco-Link before leaving the installation site by following the instructions in the
Eco-Link software guide.
2. Send the data to the online software Eco-Visio by following the instructions in the Eco-Link software
guide.
Care and Use Instructions
• Check up on the TUBEs at least once per week:
- Make sure that they snap back to their original position very rapidly if displaced.
If not, tighten the TUBEs again. See Tension the Pneumatic TUBE, page 17, if necessary.
- Make sure that the nails are still in place: If the nails pop out, replace them with longer nails.
- Replace the TUBEs if they are damaged or punctured.
- Check tape and re-tape if necessary.
• Always use Pneumatic TUBEs supplied by Eco-Counter.
Using Pneumatic TUBEs other than those delivered by Eco-Counter may cause the system to
malfunction.
• If your RayGel junction box has one or more of the following characteristics, replace it:
- The gel is dirty
- The color of the gel has changed
- The texture of the gel has changed.
• Always use Mini-TUBEs with shock absorbers. Using Mini-TUBEs without shock absorbers causes the
system to overcount.
• Do not install Mini-TUBEs on roads in mixed traffic, otherwise your Pneumatic TUBEs system won’t
count properly.
• You can install Selective TUBEs on a physically separated bikeway or greenway, but in this case, make
sure to adjust the setting to successfully using your Pneumatic TUBEs system on this type of site.
Appendix A - Verifying the Cellular Network
Coverage
Required Equipment
Magnetic key
Mobile device with Internet connection
If you do not have a mobile device with Internet connection, you can check the level of GPRS coverage
using the Eco-Link software.
Refer to the section Testing the Counter > Automatic Data Transmission, page 24, to learn how to
proceed.
Procedure
1. Wake-up your Eco-Combo logger by waving the magnetic key over the activation zone.
X1
While waving the magnetic key, the activation zone lights up green. It then flashes blue at regular
interval when the Eco-Combo logger is awake.
2. Wave the magnetic key six times over the activation zone.
X6
After waving the magnetic key, the Eco-Combo logger shows the following light signals:
a) Blue activation zone, 3 flashes
b) Blue activation zone, 2 flashes
c) Blue activation zone, 1 flash
d) Solid blue light in activation zone
3. When the activation zone is solid blue, go to the following webpage: http://eco-counter.net/status/
4. Type in the serial number of your Eco-Combo logger.
5. Click on Status.
The webpage gives you:
The date and time when the counter communicated
for the last time.
Make sure that the date and time matches with the
time when you waved the magnetic key six times
over the activation zone.
The quality of the coverage.
• If the indicator is the red zone, the counter
may not be able to send data regularly or
at all. You may wish to install the counter
at a different location.
If the date and time doesn’t match, proceed as
follows:
a) Leave the magnetic key over the activation
zone until it switches off.
b) Repeat the procedure again.
• If the indicator is in the orange zone, the
counter may have difficulty sending data
on a daily basis.
Customer Service
Hardware
The entire system is guaranteed for 2 years starting from the date printed on the warranty certificate (the
warranty certificate is delivered with your product).
In the rare case that there is a problem with a part in your system, the product must be returned with the
Product Return Sheet. Please contact us to receive this sheet. The logger serial number (please see the
warranty certificate delivered with the product) must be identified on the Product Return Sheet.
The warranty cannot be implemented in the case of mishandling, incorrect installation (by someone other
than Eco-Counter®), or any other reason listed in the warranty certificate. If the product can be repaired, a
quote will be submitted to the customer prior to repair. Any product damaged as a result of mishandling or
improper use will be either replaced or repaired according to the parts price list used at the time of the
request.
Software
Problems related to the use of the software can be dealt with remotely. Please do not hesitate to contact
Customer Service for assistance:
Europe / World
North America
Tel: +33. (0)2.96.48.48.83
Fax: +33. (0)2.96.48.69.60
Email: support@eco-counter.com
Toll Free: 1-866-518-4404
Phone: 1-514-849-9779
Email: help@eco-counter.com
TUBE Pneumatique - Guide d’installation - 21/11/2019 - EN
Europe / World
North America
4 rue Charles Bourseul | 22300 Lannion, France
Tel: +33 2 96 48 48 81 | Fax: +33 2 96 48 69 60
604-3981 St. Laurent Blvd. | Montreal, QC H2W 1Y5 | Canada
Direct: 1-514-849-9779 | Toll Free: 1-866-518-4404
eco-counter@eco-counter.com | www.eco-counter.com
(Short Version)
TUBES – Installation Requirements
DO CHOOSE
Areas where traffic flows well
A flat area
A straight section with Tubes installed perpendicular to the road
TUBES – Installation Requirements
AVOID
Areas where bicycles or motorized vehicles will stop on the Tubes
(bus stops, areas with heavy congestion, loading zones, etc).
Areas where there is a curve or turn in the road or where people are turning.
Configuration where two cars can be on the tubes at the same time
Cars parking on the tubes
Fasteners too far away
from end piece.
Cars would be driving
on the end piece &
fasteners
Tubes going across 2
lanes of same
direction traffic (2
cars driving as seen
here can be counted
as bikes)
- Install tubes so that cars don’t drive over
the ends.
- Fasten the tubes close to the end piece so
that it isn’t loose
Counter
Counter
Counter
Counter
Counter
Not counting cyclists
when cars are parked
Do not install tubes
where a parked car’s
tires would be
P
The best is by a fire
hydrant (or other) to
prevent vehicles to
park on the tubes.
Counter
Counter
Counter
Counter
Counter
Counter
Only in low traffic
streets
Counter
Counter Counter
Double tubes with
silicone plug in center
and one counter on
each side.
Works in high traffic
Counter
Counter
Road Tape