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Military Affairs and Veterans Department (MAVD)
"The City of Jacksonville is the most Military and Veteran Friendly city in the Nation"
Our Mission
The mission of the Military Affairs and Veterans Department is to Serve the Citizens of Jacksonville with Respect, Timely Competent Services, Integrity and Effective Advocacy.
How We Serve You
MAVD is a one-stop resource center offering:
- Veterans' Benefits Assistance - Guidance on VA claims, healthcare enrollment, pensions, disabbility compensation, and more
- Employment & Social Services - Support for Veterans seeking jobs, vocatinal training, housing assistance, and financial aid.
- Community Outreach & Advocacy - Raising awareness of Veterans' issues through events, partnerships, and public engagement..
Veterans Service Officers
Our County Veteran Service Officers (VSOs) are certified professionals trained to assist Veterans and their families in filing claims and securing benefits. They act as advocates for Veterans, ensuring their cases are handled properly and efficiently. Services include:
Identifying benefits & entitlements specific to you
Providing free expert advise on your claim
Filing paperwork and advocating for you through the claims process
Connecting you with additional resources & support services
Who We Serve
Our primary service area is Duval County, but we strive to assist Veterans outside the county whenever possible.
How to Get Assistance
Visit us: City Hall, 117 W Duval St. Suite 175 Jacksonville, FL 32202
Walk-ins Welcome: Monday-Friday, 7:00 AM - 3 PM (No appointment necessary)
For more information, please call us at (904) 255-5550, or email us at vetsvcs@coj.net
What Veterans and their families should know when applying for Department of Veterans Affairs (VA) Pension benefits.
Military Affairs and Veterans Department
City Hall, 117 West Duval Street, Suite 175
Jacksonville, FL 32202
Office: (904) 255-5550