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Public Works
The Department of Public Works is the primary caretaker of all city-owned properties and infrastructure. Our mission is to maintain and improve our city's assets with dependable, professional and willing employees who are committed to excellence in customer service and satisfaction.
Click here for information about using roads for special events and block parties.
The department consists of eight divisions:
- The Building Inspection Division is responsible for vertical construction permitting, building inspections, and inspections of permitted construction.
- The Development Services Division handles floodplain management, site plan review, addressing, right-of-way permitting, concurrency/mobility and zoning counter operations that assists with various applications and certificates of use.
- The Engineering and Construction Management Division handles planning and engineering of public works projects.
- The Right of Way and Stormwater Maintenance Division maintains the city's streets, sidewalks and drainage systems.
- The Mowing & Landscape Maintenance Division maintains landscape, including grass, trees, other vegetation and irrigation, on various city-owned assets.
- The Traffic Engineering Division installs, maintains and regulates all street markings, signs, signals and other traffic control devices on city-owned roadways.
- The Real Estate Division handles all aspects of managing the city's real estate holdings.
- The Public Buildings Division provides security, custodial and maintenance for the city's public buildings and facilities.

The department is also responsible for the Jacksonville Stormwater Utility and billing the stormwater fee.
To request service or report a problem, please call (904) 630-CITY (2489) or visit 630-CITY online.
Click here for information regarding fees charged by Public Works.
Nina Sickler., P.E., Director
Steven D Long, Jr., P.E., Operations Director
214 N. Hogan Street, 10th Floor
Jacksonville, Florida 32202
(904) 255-8786