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City of Jacksonville Employee Portal Posting Policy

The employee portal serves as a resource for City of Jacksonville employees to access information, resources, and opportunities that directly benefit them. Events and posts allowed on the employee portal include:

  • Employee information and notifications (e.g., benefits, holidays, payroll).
  • Employee events (e.g., Biometric Screenings, Flu Shots).
  • Employee volunteer opportunities, activities, and updates (e.g., JaxCares, Special Events).
  • Employee recognitions (e.g., achievements, retirements, deaths).
  • Donated leave requests (subject to standard approval processes through Employee Services).
  • Memorandums (e.g., operational updates and notifications).
  • Notices (e.g., service outages, maintenance notifications).
  • City news and information (e.g., Public Affairs messaging, employee participation opportunities, Employee Newsletter, news releases).
  • Paid events (e.g., discounts, promotions, or ticketed offers exclusively for City employees)—such as discounted Jacksonville Icemen hockey tickets, free wellness classes, or professional development workshops—may be posted to the employee portal upon approval. These events are not eligible for posting on the Jacksonville.gov public events calendar, as they are not official City-sponsored or City-hosted events.

Please note: Events or announcements that are not hosted, sponsored, or formally supported by the City of Jacksonville, and that do not include an exclusive employee benefit (such as free or discounted admission), are not eligible for posting on the employee portal.

Employee Portal City News Section

All posts in the City News section of the Employee Portal are designed to reach and inform City Employees. Please note that for employees who do not have regular access to the Employee Portal, other communication methods must be considered.

Post Request Approval Process

Any requests for postings must have prior approval from the appropriate department head, director, and/or the Chief Administrative Officer.

Please allow at least three business days to process your request.


City News Request Form

PLEASE NOTE: All fields except file uploads are required

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This request is approved by the appropriate department head, director, and/or the Chief Administrative Officer:*

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(up to 50 characters)
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This is the summary text that will show up under the post headline in the news list on the employee portal home page. Keep it to one sentence and include unique info different from headline.
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*NOTE: Submitted content is subject to change to adhere to City of Jacksonville style and branding guidelines.
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