Water Branch
Water Branch
The Environmental Quality Division (EQD) Water Branch protects and preserves Duval County’s surface water and groundwater resources through investigation of sources of pollution discharges to the surface waters, groundwaters, and stormwater systems. The EQD Water Branch has program areas for surface water quality monitoring, erosion and sediment control inspections at construction sites, wastewater collection and transmission system permitting, wastewater pump station inspections, sewage discharge investigations, groundwater well permitting and inspections, verification of compliance with stormwater pollution prevention requirements at industrial sites, investigation of illicit discharges to the city’s or state’s stormwater system, inspection of hazardous waste generators, and responses to hazardous materials emergency incidents.
Reports of Pollution and Compliance Assistance
Although we routinely conduct proactive inspections of potential pollution sources, citizens can report instances of:
- discharges of pollutants to rivers, creeks, or streams
- discharges to stormwater drains or ditches
- malfunctioning wastewater pump stations or other sewage sources
- erosion and discharges of muddy water at construction sites
- fish kills in natural bodies of water (not stormwater ponds)
- hazardous materials releases and mis-management of hazardous wastes
Reports of pollution and requests for compliance assistance can be made through:
- the MyJax Customer Online Service Portal
- the MyJax Mobile Apps
Apple - https://itunes.apple.com/us/app/myjax/id943505013?mt=8
Android - http://play.google.com/store/apps/details?id=com.qscend.report2gov.myjax
- the City of Jacksonville Call Center
904 630-CITY (904 630-2489)
Compliance assistance for the following specific program areas can also be made directly to the Environmental Quality Division by email:
- Erosion and turbid water from construction sites – ESC@coj.net
- Discharges to stormwater systems – NPDES@coj.net
- Wastewater discharges or pump station malfunctions – SSO@coj.net
Wastewater collection and transmission system permitting or well permitting – EQDPermits@coj.net
Ambient Water Quality Monitoring Data
A significant portion of our work centers around collecting surface water quality data in Duval County. All of the data collected by our team available to cooperative local and state agencies and the general public through the Florida Department of Environmental Protection Storet Public Access database link: SPA.
For other EQD information, please contact:
Air, Odors and Noise - airresponse@coj.net
Asbestos Inquiries - asbestos@coj.net