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Employee Benefits Division
Welcome

                                                              
The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.

Our extensive range of benefit programs cover Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.

To further support our employees, we conduct new hire orientation sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.

With our dedicated team and a diverse range of benefit programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.

Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202   
Hours: Monday - Friday,8:00am - 4:00pm
Phone: 904-255-5555
Fax: 904-255-5565                            
Email: Benefits@coj.net
     
The City of Jacksonville is proud to be a Blue Zones Project Approved Worksite. This recognition reflects our commitment to creating an environment that supports the well-being of our employees by making the healthy choice the easy choice. As a Blue Zones Worksite, we promote purpose, connection, movement, and healthier options in our workplace culture. 

                                

                                                       
                
City of Jacksonville Benefit Guides  

 
 2025 Active Employee Benefits Guide - ADA Compliant B&W
 2025 Active Employee Benefits Guide - Colored                                       



 
         




                        
       
 2025 Retiree Benefits Guide - ADA Compliant B&W
  2025 Retiree Benefits Guide - Colored                                                                                                                                                                                  









COJ 2025 Place of Service - Choosing the right care at the right price
ADA Notice for COJ Wellness Program
Social Security Fairness Act     
2025 FL Blue Center Flu - English
2025 FL Blue Center Flu - Spanish         
                                                                           

Upcoming Webinars, Seminars, and Wellness Events

Fruits and vegetables laid out on a table

Wellness Live Webinars

Register today for Florida Blue’s wellness education live webinars.
Missed past webinars? Listen to past webinar recordings here.
Staying informed, getting resources, and speaking with experts on a variety of health topics for a Better You is just a few clicks away!

2025 FL Blue General Wellness Guidelines

September 2025 Topics
This September, FL Blue will be hosting a series of webinars focused on promoting overall well-being and longevity. Learn how to adopt healthy lifestyle habits from the Blue Zones, hear expert advice on nutrition for a long life, and gain valuable insights from a doctor on care options when sudden health needs come up. 

Blue Zones: Live Better, Longer - Tuesday, September 9, 2025 - 1:00pm - 1:45pm ET
Learn about Blue Zones - the world's longest-lived cultures. We will reveal longevity secrets along with 9 common characteristics that have allowed the people in these areas to live to a healthy 100. Most of us have the capacity to live well into our early 90's without chronic disease. Discover how to put the Blue Zones lifestyle habits to work for you.

Ask the Dietitian: Healthy Eating for Longevity - Wednesday, September 10, 2025 - 1:00pm - 1:45pm ET
Lauren Dimitrove, registered dietitian nutritionist with Florida Blue, will talk about the healthy eating patterns that can help people live longer and reduce their risk of suffering from chronic disease as they get olger. 

Sanitas - Acute Care Needs: Seeking Care with Primary Care, Urgent Care, or the ER - Wednesday, September 17, 2025 - 12:00pm - 1:00pm ET
How to recognize the various signs and symptoms of some common health conditions which lead us to need medical attention quickly. 
Capabilities of Urgent Care Clinics versus Emergency Departments

Hope in Action: Tools for Understanding and Preventing Suicide - Thursday, September 18, 2025 - 1:00pm - 2:00pm ET
Suicide is a serious issue, but it can be prevented. Knowing the warning signs and how to help can make a big difference, even save a life.


Florida Blue Answers

Becoming and staying healthy can help you lower your healthcare premiums. Learn how with these tips and resources:


Empower Retirement Webinar                                    

     Investment Basics - Friday August 29, 2025 - 12:00pm EST

      Join and Learn about the topics below: 
  • Understand the Technology
  • Types of Mutual Funds
  • Know your Risk Tolerance
  • Why Diversification is Important
  • Creating a Diverse Porfolio

 

Employee Assistance Program (EAP)

Health Advocate Logo

Health Advocate Employee Assistance + Worklife Services

The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It is a high-quality EAP firm specifically selected for their experience and responsiveness.

The EAP is a 24-hour confidential counseling, coaching, and consulting service that helps employees resolve personal problems that could interfere with work and productivity. The focus is on improving health and performance and providing a hassle-free way for employees to access professional, objective help. The program is based on the understanding that everyone experiences problems that can cause stress, conflict, or difficulty concentrating, affecting both quality of life and work focus.

Help Is Only a Phone Call Away 24/7!

Phone: 1-877-240-6863
Email: Answers@HealthAdvocate.com
Website: HealthAdvocate.com

What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255.

EAP at a Glance

Download the Health Advocate Flyer

  • Confidential Assistance
  • Diverse EAP Professionals
  • Multiple Locations
  • Problem Resolution Focus
  • Referrals to Community Resources
  • Balancing Work & Family Life
  • Financial Problems & Legal Difficulties
  • Workplace Conflicts
  • Alcohol/Drug Abuse
  • Managing Stress
  • Coping With Grief or Loss
  • Childcare and Eldercare Concerns
  • Parenting Issues
  • Depression
Health - Florida Blue / UF Health

Florida Blue - Your Health Solutions Partner
Website: https://www.floridablue.com/ Benefits & Coverage

Florida Blue HMO BlueCare Plan 48
Benefits & Coverage
Schedule of Benefits
BlueCare Booklet for Covered Plan - HMO 48
BlueCare Rx Pharmacy Program Plan HMO


Florida Blue HMO - High Deductible Plan 65
Benefits & Coverage
Schedule of Benefits
BlueCare Booklet for Covered Plan - HD HMO 65
BlueCare Rx Pharmacy Program Plan HD HMO

Florida Blue PPO BlueOptions Plan 05782
Benefits & Coverage
Schedule of Benefits
BlueOptions Booklet for Covered Plan - PPO 05782
BlueScript Pharmacy Program - PPO Plan
BlueScript Pharmacy Program Endorsement

Florida Blue EPO UF HEALTH Plan 03768
Benefits & Coverage
Schedule of Benefits
BlueOptions Booklet for Covered Plan - UF Health 03768
BlueScript Pharmacy Program - UF Health Plan
BlueScript Pharmacy Program Endorsement
Florida Blue City of Jacksonville Local Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com
Hours: Monday - Friday, 7:00am - 4:00pm
Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY: 1-800-664-5295 #711
NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
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Supplemental Health - Tricare (For Military Only)

Tricare Logo

Tricare Supplemental Plan

Tricare Supplemental is a voluntary employee benefit for City of Jacksonville employees (Military only).

SelmanCo is the administrator of the TRICARE Supplement Insurance plan.

More Information

Visit: info.selmanco.com/coj
Customer Service: 1-800-638-2610
Fax: 1-800-310-5514

Helpful Documents and Resources

Dental - Humana Dental Insurance

Humana Logo

Humana Dental Contact Information

Website: Humana.com
Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013 (Group #773983)

*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO plans and PPO/Traditional Preferred network for PPO plans.

Humana Dental Resources

Vision - Vision Service Insurance (VSP)

VSP Vision Logo

VSP Vision Benefits

Website: cityofjacksonville.vspforme.com
Customer Service: 1.800.877.7195
Group Number: 30099995
Employee Verification: Basic/Premier Plan ID with Group Number

VSP Plan Resources

Life - Basic, Supplemental, Dependent, Statutory Life

MetLife Logo

MetLife Group Number: 261599
MetLife Customer Service: 1-866-492-6983

Plan Documents and Forms

MetLife Insurance Certificates by Bargaining Unit

 Statutory Life Information (Law Enforcement Officers, Firefighters, Public Safety Officers)

 
Flexible Spending Accounts (FSA) - Ameriflex

Ameriflex Logo

Ameriflex Flexible Spending Account (FSA) Services

Website: myameriflex.com
Company Number: AMFCIJACK
Customer Service: 1-888-868-3539
Hours: Monday – Friday, 7:00 AM – 8:00 PM CST | Saturday, 9:00 AM – 1:00 PM CST
Email: ameriflex@myameriflex.com

Helpful Resources

Wellness - Florida Blue Better You

Florida Blue Better You Logo

Better You Wellness Program by Florida Blue

Earn 100 points in the Better You Wellness Program for each webinar you register for and attend below:

Contact for Questions

Representative: Denis Woods
Phone: 904-255-5570
Email: denis.woods@bcbsfl.com

Wellness Program Resources

Quit Smoking with Tobacco Free Florida

COBRA Insurance Plan

TASC Logo

TASC – COBRA Administrator for the City of Jacksonville

TASC is the COBRA Administrator for the City of Jacksonville.

Account Access and Customer Service

Login to your account: COBRA Account Online
Customer Service: 1-800-422-4661
Email: COBRAService@TASConline.com
Hours: Monday – Friday, 8:00 AM – 5:00 PM EST

Helpful COBRA Resources

Cancer Benefits For Firefighters Only

JFRD members raising the U.S. flag

Firefighter Cancer Benefits – Florida Statute 112.1816

Florida Statute 112.1816 – This bill was signed into law on May 3, 2019, and became effective on July 1, 2019.

This law ensures benefits only for Firefighters diagnosed with specific types of cancer occurring on or after July 1, 2019.

Read the Summary of SB 426 – Firefighter Cancer Benefits.

Firefighter Cancer Forms

Empower Retirement

Empower Retirement Logo

Empower Retirement Services

Login: Access your COJ Empower Account Online or Download and Use the Empower Mobile App.

Customer Service: 1-855-265-4570
TTY (Hearing Impaired): 1-800-766-4952
Hardship Application: Call 1-866-360-1192 (Option #2)
Disclosures and Product Info: Click here.

Local Retirement Plan Advisors

Location: Employee Benefits Office
Hours: Monday – Friday, 8:00 AM – 4:00 PM
Virtual or in-person appointments encouraged. Walk-ins may experience wait times.

Photo of Christina Jamieson with contact info
Christina Jamieson, CRPC
Retirement Plan Advisor
christina.jamieson@empower.com
(904) 242-4741 (cell)
(904) 255-5568 (Office)
Schedule a meeting with Christina

Photo of Jessica Lang with contact info
Jessica Lang
Retirement Plan Advisor
jessica.lang@empower.com
(904) 426-7230 (cell)
(904) 255-5572 (Office)
Schedule a meeting with Jessica

Photo of David Saliger with contact info
David Saliger
Retirement Plan Advisor
david.saliger@empower.com
(904) 815-1787 (cell)
(904) 255-5589 (Office)
Schedule a meeting with Dave

COJ Empower Plan Resources

Plan Features and Highlights

Summary Plan Descriptions


Updated: 6/6/2024