To report an incident, request a service, or register a complaint, call 630-CITY (2489) or report it online at myjax.custhelp.com.
If your issue type or description is not found in the list of standard issues on this system, please call 630-CITY (904-630-2489) or e-mail firstname.lastname@example.org for assistance.
Residential Waste Collection Schedule:
Click here to look up your regular waste hauler schedule. View the holiday waste pickup schedule here.
In an emergency, always dial 9-1-1 (TTY Services Available) and the operator will direct your call based on the nature of the emergency.
Members of the hearing impaired community can access 9-1-1 using a TTY phone system. TTY phones have special tones that the receiving units in the JSO Communications Center translate into text. All JSO dispatchers are trained to assist customers who use TTY equipment. Notice Under the Americans With Disabilities Act
Jacksonville Sheriff's Office:
General Information: 904.630.7600
Public Records Request
Victim Advocates: 904.630.1764
All City Government Departments
Click here to see a full list of all City of Jacksonville departments.