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Solid Waste Division Service Standards

Mission Statement

The Solid Waste Division's mission is to provide environmentally sound and cost effective solid waste and recycling services for the City of Jacksonville that exceed our customers' expectations.

  • Household garbage is collected weekly. Set all garbage out no later than 6 a.m. on collection day.  Use link to confirm your Waste Collection Schedule, or call 630-CITY (2489).  

  • Tires and appliances need to be scheduled by calling 630-CITY (2489), or schedule online by using links to the tire collection or appliance collection sites. 

TIP: Consider recycling instead of throwing items in the trash.


Please be aware that it is unlawful to place hazardous waste of any kind in the residential collection waste streams. Municipal Code Section 380.209.

 

NON-AUTOMATED SERVICE AREAS FOR GARBAGE

CITY AND MERIDIAN WASTE SERVICE AREA

  • Garbage must be placed inside plastic bags or cans with handles and tight-fitting lids.
  • Each container must not exceed 45-gallon capacity and/or 40 pounds in weight.
  • Containers must be free of sharp or jagged edges with bottoms intact.
  • Appliances and tires need to be scheduled for collection.

 

AUTOMATED SERVICE AREAS FOR BOTH GARBAGE AND RECYCLING

WASTE PRO SERVICE AREA

  • Garbage must be placed in city-issued garbage carts.
  • Place carts at least two (2) feet apart and three (3) feet away from obstructions.
  • Carts must face with wheels away from the road.
  • Lids must be fully closed. Save excess waste for the next week.
  • Appliances and tires need to be scheduled for collection.

Take Care When Including any of the following:

Medical Waste

  • Do not put loose sharps or other used medical waste directly into your garbage can/cart.
  • Do not use clear containers or bags.
  • Containerize sharps in a hard plastic or metal container with a tight-fitting lid.
  • Place medical waste containers in the center of your bag, can or cart.

Electronic Waste

  • Small home electronics (computers, TVs, printers, etc.) may be included with household garbage.
  • Items can also be taken to the Household Hazardous Waste facility or to a local e-waste collection event.

TIP: Consider donating used electronics or find a local retailer that recycles.

Construction Debris

  • For residents in non-automated areas (City and Meridian Service Areas): Homeowners doing small home projects can discard up to one cubic yard (the approximate equivalent of two full construction wheelbarrows or one 96-gallon Toter) of building materials weekly on household garbage collection day. Materials must not exceed 5 feet in length or width or weigh more than 40 pounds. If possible, containerize all materials and place them separately from the household garbage for verification of quantities. If you will be generating quantities more than listed above, you will need to hire a rubbish removal company to provide a construction debris container.
  • For residents in automated areas (Waste Pro Service Area Only): Homeowners doing small home projects can discard up to two cubic yards (the approximate equivalent of four full construction wheelbarrows or two 96-gallon Toter's) of building materials every other week on bulk collection day. Materials must not exceed 5 feet in length or width or weigh more than 40 pounds. If possible, containerize all materials and place them separately
  • Any debris from work performed by a contractor must be removed by the contractor. It is unlawful for a hired contractor to leave construction debris for the city to collect. [Ord. Sec. 380.207] As with all household garbage, waste should be placed at the curb no later than 6:00 a.m. on collection day. Waste should not be placed at the curb before 5:00 p.m. the day prior to scheduled collection and all empty containers must be removed from the curb no later than 6:00 a.m. the day after scheduled collection.
  • Materials should not include “friable” (release of airborne fibers upon contact) asbestos.

It is illegal to dump trash and debris on vacant land, roads, streets, drains and ditches. To report illegal dumping call 630-CITY(2489). Garbage Disposal Information, call Trail Ridge Landfill at (904) 748-6015

Please be aware that it is unlawful to place hazardous waste of any kind in the residential collection waste streams. Municipal Code Section 380.209.
 

Local Residential Waste Haulers

City of Jacksonville
Solid Waste Division
Collection & Sanitary Services
1031 Superior Street
Jacksonville, FL 32254
(904) 630-CITY (2489)

Meridian Waste (MW)
2078 Lane Ave. North
Jacksonville, FL 32254
(904) 701-1770

Waste Pro of Florida  (WP)
2940 Strickland St.
Jacksonville, FL 32243
(904) 731-7288
 

RESIDENTIAL RESPONSIBILTIES

  • To view the residential responsibilities, please use the link to Municipal Code.


To request collection service or report a problem with collection, please call (904) 630-CITY (2489) or visit myjax.custhelp.com.

Waste Wizard

To request service or report a problem (including TTY users), please call (904) 630-CITY (2489) or visit myjax.custhelp.com.