Animal Services Officers

Jacksonville Animal Care and Protective Services
Our team is made up of 2 Animal Services Supervisors, 3 Senior Animal Services Officers, and12 Animal Services Officers. Our Animal Services Officers serve to protect the public health and safety of our community and their pets. Our Animal Services Officers are dedicated to protecting the public health and safety of our community and their pets. We provide a range of services including:
  • Reconnecting lost pets with their homes
  • Providing a range of resources to pet owners and their pets
  • Investigations of animal bites and safety concerns
  • Education and community outreach
  • Response to animal-related concerns and emergencies
  • Investigations of animal cruelty and animal welfare concerns
To report any animal-related concerns or emergencies, call 630-CITY or visit Support Home Page (

Monday - Thursday: 8 a.m - 5 p.m.
Friday: 8 a.m. - 7 p.m.
Saturday: 8 a.m. - 12 p.m.
Closed Sundays and Holidays

Phone   (904) 630-CITY (2489)    Fax  (904) 255-4968     Email

For public safety issues please notify the Jacksonville Sheriff's office dispatch at (904) 630-0500 or 911 for a life threatening emergency.

Accommodations for persons with disabilities are available upon request: Visit our accessibility page for more information.

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