City of Jacksonville

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Animal Care and Protective Services

Jacksonville's Animal Care and Protective Services (ACPS)

provides animal control to the citizens in Jacksonville by fair enforcement and community education.


For information you can reach us via email at or call (904) 630-CITY (2489) for assistance.

ACPS also enhances the quality of life in our neighborhoods by offering quality pets for adoption at a reasonable cost. ACPS is dedicated to providing a high level of service to the citizens of Jacksonville and to saving lives of all adoptable animals in our community.

Pet Resource Center Hours

Monday Closed
Tuesday - Friday By Appointment Only*
Saturday - Sunday Closed
*Call (904) 630-CITY (2489)

Adoption Hours

Monday - Friday: 12P.M. - 7 P.M.
Saturday - Sunday: 10 A.M. - 6 P.M.

Physical Address

2020 Forest Street
Jacksonville, FL 32204
Map this location
Phone: (904) 630-CITY (2489)

Adopt Today /departments/neighborhoods/animal-care-protective-services/adopt-or-foster/adoptable-pets Come pick up your new family member
Lost Pets Let us find your pet
Online Services /departments/neighborhoods/animal-care-protective-services/resources Get your dog's tag and much more...
Volunteer /departments/neighborhoods/animal-care-protective-services/volunteer Give back to the community


Introducing ACPS Space Force: Our mission? To find foster homes for 60 dogs for 6 weeks! April 15, 2024

Over the next 6 weeks, we are getting critical upgrades done on our shelter's air conditioning system. That's great news—we'll be able to keep our furry friends (and two-legged employees) even cooler this summer! 

ACPS Closed on Friday June 23, 2023 June 21, 2023

Animal Care and Protective Services will be closed on Friday June 23, 2023

ACPS Closed on Wednesday April 26, 2023 April 24, 2023

Animal Care and Protective Services will be closed on Wednesday April 26, 2023. 

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MEGA Merry FREE Adoption Weekend December 16, 2023

We’re joining PetcoLove for the merriest adoption event of the holiday season!


Black Friday Free Adoption Event November 24, 2023

Black Friday free adoptions are BACK! Beginning on Black Friday, November 24, adoption fees at both ACPS and The Jacksonville Humane Society will be waived. This free adoption special will last through Sunday, November 26. The community is invited to come out to both shelters to meet a wide variety of available pets!


PetSmart National Adoption Event Weekend November 11, 2023

We're teaming up with PetSmart Charities for an in-store free adoption event on National Adoption Weekend, Saturday, November 11th and Sunday, November 12!

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Helping the Community One Dog, One Cat and One Person at a Time

Cat gazing at something4,375ADOPTIONS IN 2019
Dog excited to go for a walk675PETS REUNITED WITH THEIR OWNERS
Veterinarian performing surgery18,980Volunteer Hours Logged


Purina           Petco Foundation

Donate Box

Please donate to ACPS. Every Penny Counts!

Donate Today!