City of Jacksonville

Office of Public Parking
Make a Payment  Facilities and Rates  Customer Service Enforcement and Citations Metered Parking Ordinances Ordinances‚Äč

Parking symbolThe Office of Public Parking operates public parking lots and garages and enforces the city's parking laws. The services provided by our main office include: citation and tag research and information; monthly permit parking; setting court appearances for parking citations; meter bag rentals; freight zone permits; and daily parking at parking facilities. 

To request service or report a problem, please call (904) 630-CITY (2489) or use the online customer service portal. For general parking information, please call (904) 255-5858 or email

Office of Public Parking
231 East Forsyth St., Suite 424
Jacksonville, FL 32202

Notice of Collection - Parking Tickets

Deliquent parking citations are turned over to a collection agency. Notices of Collection began being mailed December 1, 2014, to those delinquent in making payment. 

Questions about parking ticket collections

Was my parking citation submitted to a collections agency? Parking citation fines and late fees which remain unpaid after 90 days shall be sent to a collections agency, and will incur an additional 40% of the amount owed at the time of submission.

Who do I contact if my parking citation was referred to a collection agency? Customers whose Parking citation fines and fees have been referred to collections should contact the collection agency for payment information and instructions.  Contact the following agency for City of Jacksonville Public Parking citations:

Penn Credit Corporation
PO Box 69703
Harrisburg PA  17106

Or visit to pay your bill online