City of Jacksonville

About the Office of Inspector General (OIG)

Blue and silver  Office of Inspector General Logo with horse with rider and City of Jacksonville skylilne, Enhancing Public Trust in GovernmentWho Are We?

The OIG for the City of Jacksonville was created by legislation in October 2014 and by Charter referendum in March 2015. The OIG has independent jurisdiction over the City of Jacksonville, its constitutional officers, and its independent agencies. The OIG provides independent oversight of publicly funded activities and transactions and other local government operations. Under Chapter 602, Part 3, Jacksonville Ordinance Code, the Office of Inspector General (OIG) is created and established in the City of Jacksonville to:
  • Provide independent oversight of government operations;
  • Detect and prevent fraud, waste, mismanagement, misconduct, and other abuses by elected and appointed officials and employees, contractors, their subcontractors and lower tier subcontractors, and other parties doing business with the city and/or receiving county or City funds;
  • Promote economy, efficiency and effectiveness in government; and
  • Conduct audits, investigations, and contract oversight, require production of documents, and receive full and unrestricted access to records.

What do Inspectors General do?

Inspectors General (IG) serve as the conscience of the organization and as ambassadors for good government. This is accomplished by:
  • Enhancing accountability to taxpayers;
  • Helping to ensure that public funds are spent only in the public interest;
  • Providing independent and objective perspectives so that decisions to expend public funds involve balanced and documented information;
  • Reporting results and outcomes of programs and services;
  • Detecting and deterring fraud, waste and abuse;
  • Verifying compliance with policies, procedures, laws and regulations;
  • Identifying risks;
  • Preventing problems by identifying and assessing effectiveness of internal controls;
  • Conducting investigations [including whistleblower Investigations], and reviews of city programs;
  • Promoting economy, efficiency, and effectiveness;
  • Helping the government capture opportunities for process improvements.

How do Inspectors General contribute to good government?

IG’s recommend improvements and detect and report fraud, waste and abuse.  As part of the governance structure, IG’s serve government and the public by communicating independent and objective information to policy and decision makers (i.e. City Council, the Mayor, and other government officials).  This is done in a transparent manner to ensure that city resources are handled properly, economically and efficiently.  IG’s ensure that government officials are accountable to the people by:
  • Offering analysis on critical government initiatives;
  • Independently examining problems and recommend possible solutions;
  • Issuing fact-finding reports based on professional audit and investigative standards;
  • Performing independent investigations of allegations; and
  • Providing technical and consultative advice to management.

How do Inspectors General ensure quality in their work?

IG’s perform their work in accordance with nationally recognized standards.  These standards are the Quality Standards for Offices of Inspectors General (OIG) as published by the Association of Inspectors General.  OIG’s are peer reviewed to determine compliance with the standards.  In Florida, they also can seek Inspector General Accreditation through the Commission for Florida Law Enforcement Accreditation, Inc.

How do you report fraud, waste, and/or abuse?

Phone Hotline: (904) 255-5800
U.S. Mail: 231 E. Forsyth Street, Suite 470, Jacksonville, FL 32202 
Fax: (904) 255-5813

More information, including electronic forms for reporting, are available here.