City of Jacksonville


Hurricane Irma EOC Briefings

September 12, 2017
Get the latest updates from the Emergency Operations Center.
[09.12.17 8AM]
Watch the most recent Hurricane Irma briefings from the EOC.


JACKSONVILLE, Fla., Sept. 11, 2017 – In an effort to keep citizens safe and emphasize the potential dangers in flood waters, the mayor is strongly encouraging Jacksonville residents and visitors to observe safety warnings and guidelines:   
Flood Dangers:
  • Jacksonville is currently under a Flash Flood Warning.
  • With water levels continuing to rise along the St. Johns River from Downtown Jacksonville to the Buckman Bridge, the mandatory evacuation ordered on Friday, Sept. 8, for zones A and B, low-lying/coastal areas, and mobile and manufactured homes remains.
  • If you discover flooding in your home, stay inside. Go up, not out.
  • Do not wade through or play in standing water.
  • Avoid contact with flood waters. Those with open cuts or sores face greater impact for infection. Basic hygiene is critical.
  • Avoid eating or drinking anything that has been contaminated with flood waters.
  • Generators should be kept outdoors, in a well-ventilated area, to prevent carbon monoxide poisoning.
  • If you come across a downed powerline, stay away and report to the 630-CITY team.
Food Safety:
  • In most circumstances, food is safe as long as power is out for no more than four hours.
  • If your residence has lost power, keep the refrigerator door closed as much as possible.
  • Never taste food to determine its safety. You can’t rely on appearance or odor to determine whether food is safe.
  • Discard any perishable food (such as meat, poultry, fish, eggs, and leftovers) that has been above 40 degrees F for more than two hours.
  • Always discard any items in the refrigerator that have come into contact with raw meat juices.
  • For a full guide of foods to keep and discard following a power outage, visit:
Storm Updates:                                                                                                                 
  • The Legends Center has reached capacity. Eleven shelters are available.
  • City offices will be closed Monday, Sep. 11 and Tuesday, Sept. 12. 
  • A mandatory evacuation order, issued on Friday, remains for residents living in Zones A and B (approximately 264,000 citizens affected; Zone A – 192,000, Zone B – 72,000), mobile homes and low-lying/coastal areas. 
  • Duval County remains in a State of Emergency. 
  • The Emergency Operations Center (EOC) is continuing its 24-hour staffing levels implemented to track and monitor storm conditions and their impact on Jacksonville. 
  • 630-CITY is operating 24 hours a day while the Emergency Operations Center is fully activated.
  • Contact JEA at (904) 665-6000 or 1-800-683-5542 for questions about electrical outages and service issues.
  • There will be no waste collection services Monday; schedules will shift by a day. 
  • Access to the JAX airport terminal is closed to general public until operations can safely resume. The airport is not a designated evacuation shelter; a list of authorized facilities is being shared through our social media channels, City website and local media stations. Passengers should contact their airline, not the airport, for rebooking and any other flight status information.  
  • The following shelters opened at 10 a.m. Friday, Sept. 8: 
Primary General Population Shelters:

Location                                       Address Pets
Landmark Middle School (CLOSED) 101 Kernan Blvd N (32225) Yes
Twin Lakes Elementary (CLOSED) 8000 Point Meadows Drive (32256)   
Chimney Lakes Elementary (CLOSED) 9353 Staples Mill Drive  (32244) Yes
Mandarin Middle School (CLOSED) 5100 Hood Road  (32257)  Yes
Oceanway Elementary (CLOSED) 12555 Gillespie Ave  (32218)    
Abess Park Elementary (CLOSED) 12731 Abess Blvd  (32225)  
Andrew Robinson (CLOSED) 101 W. 12th Street  (32206)  
Arlington Middle School (CLOSED) 8141 Lone Star Road (32211)  
Primary Special Needs Shelters (Limited to Special Needs Citizens ONLY)
Persons with special needs should contact 630-City for more information. Please note, a caregiver should accompany special needs citizens.

Location                                                       Address Pets
Atlantic Coast High School     9735 R.G. Skinner Pkwy  (32256) Yes
Oceanway Middle 143 Oceanway Ave  (32218)   
Enterprise Elementary 8085 Old Middleburg Rd (32222)  

Dual Population Shelters (General Population and Special Needs)

Location                                                  Address Pets
Legends Center (AT CAPACITY) 5130 Soutel Drive (32208)  Yes