City of Jacksonville

Development Services
Development Services Division

Effective June 1, 2020, the Development Services Division will begin appointment only services on the 2nd floor of the Ed Ball Building.

All visitors to the Ed Ball Building will be screened (temperature reading and questionnaire) and will be required to wear a facemask while in the building. Social distancing must be practiced while in the building.

To make an appointment, please call Tony Fields at 904-255-8211. Appointments will be limited to control the number of people in our lobbies. Appointments are available M-F between the hours of 9am and 3pm. Please do not arrive more than five minutes before your appointment time. If you arrive 15 minutes after your appointment time, you may be required to reschedule

Electronic submittals will continue to be accepted by email and through our E-Civil Plan program:

  • The ROW Permit Application, the Revocable Permit Application and the Surety Bond forms can be found here (link to ROW) (link to Revocable) (link to Surety Bond). Return the completed applications/forms to You will be notified via email when the permit application has been reviewed and approved or denied, at which time you will be directed to make payment online.
  •  Hard copies of Civil Plans (10-Sets), Preliminary Plats, and Plat mylars / Recording Packages can be submitted by mail or by appointment:
                                Development Services Division
                                Attn: Plat Review
                                214 N. Hogan Street, 2nd Floor
                                Jacksonville, FL  32202
For mail submittals, you will be notified via email upon receipt of your documents and again when the review is complete.
  • Submit original Elevation Certificates to:

                                Development Services Division
                                Attn: Floodplain Administrator
                                214 N. Hogan Street, 2nd Floor
                                Jacksonville, FL  32202
Elevation Certificate review time is 7-10 business days. Please plan accordingly.

Any questions can be directed to or (904) 255-8310.

The Development Services Division encompasses four sections involved in regulating local land development:

Addressing: processes address assignments, street name changes, and new street name approvals.
Phone: (904) 255-8340
Fax: (904) 301-3820

Concurrency and Mobility Management System Office: reviews and helps to mitigate development's impact on public facilities and assists developers and engineers through the state mandated concurrency process.

Phone: (904) 255-8330
Fax: (904) 255-8331

Review Group (fka Development Management Group (DMG)): reviews construction plans for site development (10-set), plats, and right of way permits; performs subdivision/roadway inspections in preperation for acceptance; and assists customers through floodplain management processes.

Review Group FAQ
Phone: (904) 255-8310
Fax: (904) 255-8311


Zoning: assists customers with zoning verifications, exceptions, waivers, variances, administrative deviations, sign waivers, and certificates of use.

Zoning FAQ
Phone: (904) 255-8300
Fax: (904) 255-8312


Division Chief

Ellyn Cavin, P.E., Chief
Development Services Division
Edward Ball Building
214 N. Hogan St., Room 2100 (2nd Floor)
Jacksonville, FL 32202

Phone: (904) 255-8310
Fax: (904) 255-8311