NOVEMBER 13, 9AM UPDATE ON MICROSOFT INCIDENT
The City of Jacksonville released the following update on the global Microsoft outage:
“Yesterday, a global Microsoft outage disrupted email and some other software systems used by the City of Jacksonville, as it did for organizations around the world. We are beginning to see some of those services restored this morning and remain cautiously optimistic they will continue making progress. Our technology team is actively monitoring the situation and coordinating with them. City operations should not experience significant impacts, and there has never been any threat to public safety. Residents can still reach us through 630-CITY, myjax.custhelp.com or, in an emergency, 911. We will provide updates as Microsoft’s incident response proceeds.”